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  • Report:  #1426343

Complaint Review: BioDermRX

BioDermRX Charged for and sent unauthorized product Toronto Ontario

  • Reported By:
    Suzan — Calgary Alberta Canada
  • Submitted:
    Wed, January 31, 2018
  • Updated:
    Wed, January 31, 2018

This company charged me for and sent products which I did not order.

I signed up online for a trial offer for which I paid shipping costs I scoured the trial offer and did not find any references to automatic shipments of future product, a month or more later I received another shipment for which they charged my account  $203.01 ! I have contacted them and demanded my money be returne, they assured me that the webpage states that further shipments would be sent if I did not cancel within a certain time period, I did not see this so it must be in VERY small print !

After issuing two 17 digit RMA #s for the products they informed me that a shipping cost of $9.99 will be deducted from my refund, so I must pay to send back a product I did not order!! What a scam. I acknowledge that I am partially at fault for putting my trust in them but I also feel it is important to warn others. By the way the product is garbage. I never would have ordered more given the choice.

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