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  • Report:  #1368379

Complaint Review: BioDermRX

BioDermRX, Luminis, Bella Serata They offered to try the product for $4.95 A month later each company charged me almost $200 for products I didn't order. Internet

  • Reported By:
    Valerie — Monte Rio California USA
  • Submitted:
    Tue, April 18, 2017
  • Updated:
    Tue, April 18, 2017
  • BioDermRX
    Internet
    USA
  • Phone:
    877-264-8057
  • Category:

I was looking for new skin care products and saw ads for each of these companies.  They advertised that I could try their products for $4.95  Within two weeks, my credit card was charged almost $600 by these three companies.  I believe these are the same company because their spiel was exactly the same.

First they tried to say I was contracturally liable for not cancelling membership in fourteen days of receiving the  product.  One of the companies actually admitted that I hadn't received it.  When I told them I didn't recall seeing this, they admitted it was in very small print.  Each of them offered me:

1. a free month's supply

then they offered

2. a 35% refund 

By that time I was furioius and threatened to call the local DA.  At that point they agreed to refund my money.  When I offered to send the product back, unopened, they said to keep it.  I can see why.  The product is terrible.  It dried like water

and did nothing for my skin. 

Beware ladies, this is a scam.  And if someone did get caught in this mess just know that if you persist they will give you all of your money back. 

 

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