Complaint Review: Biolabs Genesis Bioventures Inc. Now ABVIVA Inc

On Aug 6, 2009 I noticed several strange payments on my online bank statements. Using my home phone I called one of the numbers for ACBERRY (866-973-7865)which was listed on my bank statement. I was on hold for so long that I decided to use my cell phone to call another nother number for IRESV (Resveratrol 866-667-0877). Low and behold they were playing the same exact on-hold musak! I realized then that the companies were the same. After some digging I found that Biolabs is the owner, however, after calling up a company that used to represent biolabs, I was told that they had changed their names several times. One of the names the rep gave me Genesis Bioventures, Inc. I went to PRNNEWS and searched the name and found that it was changed to Abviva, Inc. This company is a scam and changes its name like some people change clothes--probably more often!

Trying to contact this company by phone leads to madness so I have faxed them and will continue to do so until I get a response. If they do not refund the money I will find their board members, associates, sponsors and whom ever else and I will call and fax until I get results. I suggest everyone that has been taken by this company do the same!

The only thing i did order was the 14-day trial for the RESVERATROL and the DEMAPRIL. I missed the trial cut off and was charged for both. When I went to cancel I found all kinds of crazy charges on my bank statement. In one day, Aug 5, 2009, I had charges of:

$83.18 for FATBURNER, which i did not order
$83.18 for ACBERRY3, which i did not order
$2.00 for a processing charge for eht ACBERRY3
$1.95 for a processing charge for the FATBURNER

Buyers, BEWARE of this company!!!!
17 employees
stock symbol: (OTC:ABVV)
Key numbers for fiscal year ending December, 2008:
Sales: $1.3M

Contact Information
Abviva, Inc.
10940 Wilshire Blvd., Ste 600
Los Angeles, CA 90024
CA Tel. 310-443-4102
Fax 310-443-4103

Mic
Smyrna, Georgia
U.S.A.
*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.