Biotab Nutraceuticals Inc. Fraudulent shipment practice and cc charges: no refund issued Monrovia California
Heard of Biotab's GREAT Sleeping trial offer through TV advertising and called a 800 # for this special of paying ONLY $.97 for trial of Alteril. Received 1st 7-day supply shipment that appeared to be a combination of supplements from any local CVS store. Besides, it didn't show any effectiveness.
Within first trial week suddenly received another full-month package. Contacted company right away, spoke to Chris and got the Cancellation#. Didn't help-within 10 days the second monthly shipment got to my place and the credit card has been charged for $36.9. Called them again, with extreme difficulties finally got a live person, explained my concern and was advised to send both packages back. Mail them right away back and expected to see credit on my cc - alas!
Tried to contact them via phone - finally, reached them again and heard their new "invention": they said that I took two pills from their packages. Fabrication - the packages were returned not opened. When I asked them why did they send me originally not ordered products they simply hang up on me.
Would appreciate any advice on how to deal with such crooks.
Kito
Brookline, Massachusetts
U.S.A.