Complaint Review: Birch Communications

I was contacted by what I was told was AT&T calling me to offer me a discount on our AT&T bill.  WRONG!  It was Birch and they lied and did not say they were from Birch.  There was a third party female screaming into the phone talking over the voice and I could not hear the questions. They are telling us we are in a three year contract and will have to pay $3000 to get out of the contract for early termination fees!  They played the recording back to me and it most certainly is NOT the conversation I had...they have an male talking to me and there was distintcly a female screaming and telling me when to answer the questions and to just say yes! In speeaking with them today, the customer service representative I spoke with said she is the highest in the company that I can go! Run around, run around. Do not ever believe these people!!!  I will fight to the end.

Laura K.