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  • Report:  #1496010

Complaint Review: Bitbaut.club

Bitbaut.club Pongooder, HAOXIANG WU Ordered Impact Wrench Toll for $60.00 and sent me 5 low quality Face Masks. BELLINGHAM Washington

  • Reported By:
    Fernando — Crestline California United States
  • Submitted:
    Fri, June 05, 2020
  • Updated:
    Fri, June 05, 2020

This is a Chinese company with a front in the USA engaged in fraudulent online sales. I ordered an Impact Wrench Kit for $60.00 and receive 5 Face Mask. Contacted seller and the response was “We are going on vacations for a few days and would not be able to respond in a timely manner”. After 2 weeks I requested an update to no avail. Filed a claim with PayPal and they offered $50 to settle the dispute and I refused their offer.

The masks received are of such poor quality and the cost would be minimal; in a nutshell, they are making money using this scamming method. Since I declined their offer; now they want me to ship the package back at my cost with a tracking number. The cost of shipping is $65.00, which they probably knew, and more likely I will never recover a penny from them. A reputable seller will take responsibility for their mistake and will make the customer whole. The funny thing is that while searching reviews on this company; there was a posting from someone who also received some face mask.

 





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