Bitinstant = Cash Rip-Off internet
I also ordered Bitcoin from Bitinstant (sorry - not mentioning amount)... and guess what?... Nothing... Paid in full with moneygram... But 24 hours have passed... and "0" Bitcoin transferred.. I contacted "customer support" by e-mail (the only contact possible with this company - go figure) I did receive a response back saying that they did, in fact, receive my payment but have not transferred into bitcoin yet due to a "transaction failure"... which they are currently working to resolve and would have a "specialist" contact me in regard to the issues... No further contact has been received by me so far... I am almost sure I will never hear from them again at this point....
I am not sure how this will all work out in the end, as I am still going to give them a chance to resolve my issue.. I will provide updated information here (should I ever receive any further communication with the company).. Until then, I would STRONGLY advise you and anyone else you know who is considering using this exchange, NOT to do so... You WILL lose your money... that quick... Again, I will post any resolution to this issue here should I receive it... :)
1 Updates & Rebuttals
Harry7139
Inver Grove Heights,Minnesota,
UPDATE: Issue resolved..
#2Author of original report
Mon, July 08, 2013
Bitinstant has contacted me and the issue has been resolved.. I am pleased with the resolution, however, due to the overall lack of customer support communication and the unreasonable transaction delay times involved with this company I, personally, will not use their services again..