bitinstant.com Blockchain.info I paid Bitinstant over $1000 for the purchase of digital currency and the requested currecy was never provided, emails ignored and phone calls useless .Internet
I recently opened a digital currency wallet at Blockchain.com as a hedge against a financial collapse . Blockchain by default has you buy bitcoins through this company Bitinstant, who recently was hacked and lost over $12,000.
The process is simple, you create an order then you send the money by way of Billpay at Moneygram who pays zipzap, who pays Bitinstant.
I did all of this, and I did not receive any digital currency, instead I was ignored.
I have attempted to contact Bitinstant, through email, by phone, and have been ignored.
I have not received any Bitcoin from what promises to be a 30 minute service, it has been a couple of days now with communication only from Zipzap who has informed me that Bitinstant was paid, and my problem was with Bitinstant.
This company took my money, I was ripped off by Bitinstant and I am filing complaints with the State Government that has jurisdiction to make this a criminal matter NYS Penal Law Article 155
4 Updates & Rebuttals
URSAY
New York,New York,
bitinstant.com/contact
#5UPDATE Employee
Fri, May 10, 2013
Hello,
I am trying to help you here. However, without any order info or an email address I cannot.
Please log your issue at bitinstant.com/contact or you risk never receiving a resolution to your issue.
Thanks,
-BitInstant support
URSAY
New York,New York,
Your email?
#5UPDATE Employee
Thu, May 09, 2013
Hello,
Please provide your email so I can look up your issue in our support system and try to help.
Thanks,
-BitInstant support
URSAY
NY,New York,
Can I help you?
#5UPDATE Employee
Wed, May 01, 2013
Hello,
I'm sorry about the problems you experieced with your order and I would hope you can give me the chance to correct your issue. I am seeing that you emailed zipzap support which is NOT BitInstant and is actually a separate company.
Please log your issue at bitinstant.com/contact
If you include specific info about your order so I can look into your problem further that would be very helpful.
Again, sorry for your troubles and I hope we can help you correct this.
Thanks,
BitInstant support
dyingtoday
Albany,New York,
Update on Bitinstant
#5Author of original report
Tue, April 09, 2013
I received some information in an email from Zipzap the company that pays Bitinstant, They provided me with one merchant tracking #, and it seems I am on hold due to the need for Bitinstant to purchase more coin. I pay them for a quick service, not a delayed service. At the moment I may have been a little rash with Bitinstant, I will update if there is a positive resolution