Complaint Review: BIZ GRP V

I HAVE A PRE-PAID MASTERCARD. I PUT MONEY ON MY CARD SO THAT I DON'T SPEND IT UNTIL I REALLY NEED TOO. THIS MORNING I CHECKED MY BALANCE, I WAS GOING TO SURPRISE MY SON WITH A NEW CELL PHONE, AND I FOUND OUT THAT BIZ GRP-V TOOK OUT $39.85 AT ABOUT 1AM. I NEVER AUTHORIZED THEM TO TAKE OUT THE MONEY, AND NOW THE PRE-PAID MASTERCARD CENTER TOLD ME THAT THERE IS NOTHING THAT THEY CAN DO FOR ME, I NEED TO CONTACT THEM DIRECTLY. I HAVE NO PHONE # OR PHYSICAL ADDRESS TO COMPALIN TO, AND NOW I AM $39.85 SHORT OF PAYING FOR MY SON'S NEW CELL PHONE. I SAY THE BBB SHUT THIS COMPANY DOWN, OR AT LEAST MAKE THEM SHOW PROOF THAT THEY WERE AUTHORIZED TO TAKE MONEY OUT OF SOMEONE'S ACCOUNT.

SUSAN
Long Branch, New Jersey
U.S.A.