BKS Chihuahuas Brenda Mattson Will not give puppy registration papers refuses to answer emails, messages... Internet
On 4/30/2010 we purchased a pup from BKs Chihuahuas.com, paying $250.00 via PayPal. The pup was to be delivered 2 weeks later. The day before delivery, Brenda contacted my daughter with a very tear-eyed email telling her that the puppy had died. She told Emilee that she could have a replacement or a refund. Emilee chose the other pup-one Brenda highly recommended and really pushed. Supposedly had excellent bloodlines, AKC/CKC registered, etc. We picked up the pup on May 17, 2010. Brenda "explained" that she didn't have the papers for the pup at that time because the pup had actually been sold to someone else and she had already given that woman the papers. But since the pup was too small to breed, the woman was taking a different pup and would give Brenda back the papers. Brenda said she would get the papers back and send them "in a week or two" or else request new papers from AKC/CKC. We were to email her and remind her to do this. Well,we emailed her and got the same song and dance. Promises of getting the papers, then telling us she was basically "holding papers hostage" on another pup this woman had bought until the woman gave her our pups papers.
We continued to email her, in fact having our emails returned as undeliverable several times because she had changed her contacts. We have emailed numerous times, now she will not even answer our emails. She does not answer her phone. We are now wondering if this puppy is even registerable, and if the original pup we purchased even really died or if that was a lie too. We love Tinker and are happy to have her, however we want her papers as we paid good money for a registered dog. I know to some the papers would not matter especially since we are not breeding her, but, when you pay for a dog with supposedly excellent bloodlines you expect to get what you paid for and the proof to go with it. Brenda will not give the papers or the proof. We have warned several friends we know who were looking to purchase a Chihuahua puppy not to deal with Brenda. I have been doing some research and have found complaints on this website, the better business bureau, etc. Wish I would have done that before we had done business with her. It would have been nice to know that we were going to be ripped off ahead of time. We will not buy another pup from her again. Or from anyone else for that matter unless we have the papers in our hands.
4 Updates & Rebuttals
Jerry
Southgate ,Michigan,
I agree! These buyers are losers. The Breeder needs to raise prices.
#5Consumer Comment
Tue, April 22, 2014
Ewwwwwwwwww,
when the prices are too low then you end up attracting low class trash.
if you want a better class of people you need to charge more.
let this serve as a lesson for all dog breeders
Merry
White Pine,Michigan,
Very bad experience also
#5Consumer Comment
Fri, March 21, 2014
I also purchased a puppy from Brenda. She was so friendly at first via email when I put $100 down.
However, when I got my adorable little puppy, it was obvious something was really wrong with her back legs. I contacted Brenda severla times via email and got no response. I took my puppy to the vet and he wrote a statement just as she required in the bill of sale if there is a health problem.
She remained incommunicado.
I threatened to take her to court. No response.
It wasn't until I forward an article regarding puppy mills to her that I recieved a vitriolic response. When she was served with papers from the police, she suddenly wanted to solve our problem. I got my money back and have my puppy who is now two and severally crippled in her back legs. Euthanasia is on the horizon as she is beginning to lose control of her bladder.
Please do NOT do business with this unethical woman. Yes, the puppies are great but they are not being bred correctly, she does not give the papers, she does not communciate at all well, and she gets really crabby when you are trying to solve a problem.
Stay away from Brenda Mattson.
Aea0615
Crandon,Wisconsin,
U.S.A.
For your Information
#5Consumer Comment
Tue, June 14, 2011
Just so you are aware this is the price Brenda Mattson charges for most of her puppies with papers. I bought one and received no papers either and also ended up with a puppy that had severe genetic problems. Brenda Mattson sells puppies for this price because they are not vetted properly. She promises shot records and papers and you never see either. She likes to have other buyers deliver her puppies so there is nothing the buyer can do...because after the customer receives their pup she ignores phone calls, emails and letters informing her that they have not received the promised information and in worse cases that the puppies are very ill or have even died because of HER neglect!!! So before you post a rebuttal about something you know nothing about why dont you check out Wisconsin Court Reports and other peoples complaints!
aea0615
Amy McCorkle
Crandon, WI
nat
Modesto,California,
United States of America
Breeder's should not give papers for pups sold at rescue fee prices!
#5Consumer Comment
Mon, October 04, 2010
I find it hard to believe that any breeder would be nice enough to offer papers on a puppy you paid $250 for. That is a rescue fee and dirt cheap. As a buyer how can you even expect registration??? I guess only because the breeder was too nice to offer it and somehow it fell through. Big deal. You just about got the puppy free. Like I said rescue priced! I advise BK Chihuahuas breeder to stop selling pups for $250 with registration papers. When buyer's act this callus over paying a measley $250 for a puppy, then for crying out loud don't give papers with this kind of price. Why offer them papers? See what you get for dealing with this kind of consumer? They say they love the dog and yet come on here and cut you up over something they really aren't entitled to anyway at that kind of a price. Be more careful who you sell your puppies to and raise your prices up. Just my 2 cents worth. Geez the buyer says she was ripped off and yet she has a puppy she loves ,that she got just about free. Buyer seems worse then the breeder.