Complaint Review: Black Creek Farm - AMY VEAL

Don't feel bad she got me also. please contact (((ROR redacted))) we are trying to stop this puppy mill.

<font color="red"><a href="/whyedited.asp"> CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. </a></font>

to begin with this particular post was originated by Melissa in Nevada. Her position was that she paid me for a puppy that she never got. What she has failed to inform ALL OF YOU people who choose to post on here that she was offerred not 1 but THREE different shipping times and dates, she had my phone number, etc. and could have called me at anytime to alternately seek a different time/day, etc for the shipping of her puppy. I informed her that I would not, as no one would ship a dog without the shipping either being piad for first or the buyer agreeing to accept the C.O.D. charges to ship this puppy. Let me move on please to another person on this board:

1) Pamela: this lady posted on here that she bought a puppy from me and it DIED, her words not mine. what this lady is failing to inform you guys or post on here as well is that for one, she euthanized her puppy, the puppy DID NOT die on it's on, and the puppy she purchased from me was a Maltese/Shihtzu mixed puppy, but yet all of her vet records on this puppy listed her as being a Maltese pure breed, which she was NOT. Now, this puppy had an autopsy preformed on her, which I, the breeder paid for. The report came back as being " E.COLI, infection"!!! I questioned this and through an investigationof my own, learned that Pamela is or was a breeder or Maltese and huskies with the State of Georgia herself. I met with the department of agriculuture and learened that a person went to Pamela's house, lodged a complaint on her for having dog food in a trash barrel, and the barrel was filled with water (Inspector stated that was E. COli factor there), dirty crates, dogs stakced in the crates, etc.....filthy place. Not my words, the complainees words on the report that I got....now, moving on with Pamela, we went too court, she LOST HER CASE in court....oh and I forgot to tell all of you postees too that the puppy in question was seen by her vet the day after she got her from me, checked out FINE!!! the puppy died 3 weeks later, or should I say was put down three weeks later!!! Moving on, to another person on here,

Mrs. Karla, she purchased a cockapoo puppy from me, that yes according to her vet was diagnosed and eventually died from PARVO. She states that the puppy in question had the virus when she bought him, not sure the right answer to that one as there are many internet sites that have different statements regarding the incubation period of the virus. I had all pups tested at my home, non came down with Parvo or tested positive for it, and two seperate testes were conducted on all pups two weeks apart and the state was provided copies of these fidnings as well. Let me point at as well, that Mrs. Karla is also a breeder of cockapoo puppies, I am thankful to say that NONE of her puppies or household pets contracted PARVO either, luckily as this is VIRAL.....easily spread and no matter if a puppy had been vaccinated for it or not, they will still get it, and test positive for it if they contract it.

So that is something that with this particualr situation is some what unexplainable, how all of my pups and adults tested negative for the virus and none of Karla's dogs came down with it as well. I was sorry for what she went through and I offerred her a replacment puppy, which she got! The reason she did not get one sooner was because she was on the list for a different upcoming litter! And yes, that puppy along with the original one had a cuurent health certificate issued by a licensed vet and received proper vaccinations and dewormings.

Now moving on, I am sorry to say that yes I have had some unhappy customers like the three on here, but in all honestly this is only one side of the story, and to get mad at some one for being late on issueing registration papers is absurd too me. I raise beautiful puppies and I take pride in them, and yes, I am a licensed breeder and I follow the guidelines set forth by the State in doing so.

I also inform the buyers that for whatever reason you can return the puppy too me no problems, at all, I will take them back, if you send the back within the specified time frame. Parasites are not covered under any guarantee from any breeder, as you can have your pup for one hour, place him/her down in a contaminated area, and low and behold , the next day your pup has WORMS which is what Parasites are in most cases!!! I have not changed my name, hidden from anyone, I live inthe same town I have lived in since birth!! My cell phone as xxxxxxxx has been active and not changed in the almost 2 years that I have had it! We did recently , i month ago, move into a new home, but still have our family farm land. I am not a hard person to find and I am a very willing person to deal with.

I raise good puppies, yes I do, I don't make a living from it, as most breeders do not. Take in consideration the cost of raising, medicine, operations, vaccinations, dewormings, travel expense involved and food, basic care, medicine, boarding, grooming, license fees, etc. no breeder makes a living off of puppies. I am not a puppy mill, and have always welcomed people into my home anytime, scheduled or NOT.....that policy remains even now.

I am upset at the remarks made against me on the site, and feel that this place is nothing more than a "chat" board where the reports are NOT investigated at all, and people are able to say whatever they want to say no matter if it is true or not. I offer DNA testing and parentage proof on all of my puppies, at MY expense. All of my dogs, whether male or female are DNA certified. I am sorry that I have had to come to this site and attempt to defend myself on this Board against people.

AMY VEAL IS THE LIER!!!!!!!SHE WILL ALWAYS TELL YOU AND LIE TO ANYONE. SHE HAS DONE AND STOLE MANY MANY PEOPLES MONEY ALL ACROSS THE US. PLEASE FELL FREE TO CONTACT ME AT ANYTIME. I WILL DEFINITELY TELL YOU ALL THE DETAILS OF OUR ENCOUNTER AS WELL AS OTHERS!!!!!THANKS

I purchased a puppy from Amy Veal last August. The puppy was shipped in over 80 degree temperatures. As Amy clarified, Continental Airlines has temperature controlled cargo on certain flights. I have had to call Continental on another shipping matter and they will tell you straight up that not all their planes have this feature, and they will only ship animals on planes with this feature - thereby making shipping arrangements somewhat unreliable. If a plane is switched at the last minute, and the new plane doesn't have that feature, the puppy will not ship on that flight.

I had been trying to arrange shipping for a puppy from Tennessee. Continental Airlines told me that it might be one or two months before they had the right kind of plane flying out of Nashville... I know Amy explained to me that she uses Continental because they have that feature.

I have had only the one experience with Amy, but it was positive. The puppy I purchased is now over one year and is sleeping by my side right now. I only found this website by trying to locate Amy to purchase a second puppy from her. I wouldn't be doing that if the first experience wasn't a good one.

I recently dealt with this breeder.. She does have a large kennel and she is not a nice person. She sent me the wrong pup and a week later he was dead from parvo.

She has many other reports against her, and she has changed her kennel name (probably again after me)..It's as if she fell off the face of the earth..

I have also posted my own report about her here.. it is truly sad what she is doing to people and to these poor puppies...

I too have found this very interesting because I have two dogs which I purchased over the internet two years back and had shipped to me (with no problems). I personally used to work for AA airlines and there is a code against flying animals to certain climates. I personally feel for this consumer. I do not think it should be legal for anyone to make a hobby out of breeding dogs. That is how puppy mills are established. Any person who is taking people's money in return for a product is conducting a business and it is ethical and reasonable to carry through on what is promised. Any person who is doing otherwise should not be allowed to conduct any type of moneytary transaction.

I too have found this very interesting because I have two dogs which I purchased over the internet two years back and had shipped to me (with no problems). I personally used to work for AA airlines and there is a code against flying animals to certain climates. I personally feel for this consumer. I do not think it should be legal for anyone to make a hobby out of breeding dogs. That is how puppy mills are established. Any person who is taking people's money in return for a product is conducting a business and it is ethical and reasonable to carry through on what is promised. Any person who is doing otherwise should not be allowed to conduct any type of moneytary transaction.

I too have found this very interesting because I have two dogs which I purchased over the internet two years back and had shipped to me (with no problems). I personally used to work for AA airlines and there is a code against flying animals to certain climates. I personally feel for this consumer. I do not think it should be legal for anyone to make a hobby out of breeding dogs. That is how puppy mills are established. Any person who is taking people's money in return for a product is conducting a business and it is ethical and reasonable to carry through on what is promised. Any person who is doing otherwise should not be allowed to conduct any type of moneytary transaction.

I forgot in my previous post to say the AKC does not certify breeders. The dogs either have their AKC papers in order or they do do not. AKC papers do not mean quality dogs or breeders.

Hello, I read this with great interest, as I just went thru my first experience selling 3 puppies thru the internet.

First, what is a Cocese? Is that just a mispelling of Cocker?

Whether this is a business or hobby, the seller has an obligation to conduct sales in a timely and businesslike fashion.

If the sale fell thru, for whatever reason, the seller should have refunded the money. You had the option to sell the dog to someone else.

In my case, one of my female pups came up with a broken leg somehow. The woman that was going to buy her didn't want her then, so the deposit she put down was applied to the price of the other puppy she bought. I then sold her to someone else at a later date.

I do not ship my puppies. I just don't feel right about it. It seems so stressful for them.

Bottom line, Amy Veal has my money. It was never in the agreement for me or my husband to fly 3000 to pick up a dog. She states several times she does NOT conduct a business and this is just a hobby to her. People who are considering business with Amy should seriously consider other options otherwise you may very well end up like us out paying $478.00 and have no dog or refund. A good business would realize that it is not realistic to travel to pick up a dog that both parties had agreed to ship. Amy did give us opportunities to ship the dog on July 18th, but it was a 6 hour window that we had to make our decision, and unfortunatly, we were not home reading our email. We lost out, Amy spent our money, and we have no dog.

I was notified of this "Rip-Off" Report from a potential buyer of mine. I was horrified that this website would let anyone post "OPINIONATED" comments about any business/person that they sole choose. First of all, I am not a business, I am a small in home Hooby Breeder of toy breeds. We have a total of 11 adult dogs on our Farm that we periodically breed and produce sound quality puppies out of.

The only facts presented in this case By Melissa was (1) she did pay me a total of $648.00 for a female Cocese Puppy, (2) Shipping was agreed apon by both her and myself. Those are the facts that she presented, everything else was a lie and several facts were ommitted from her report. Basically, back in June 2005, the puppy in question was suppossed to be shipped to Mrs. Robinson. I did call her and inform her of a family emergency that had taken place and asked if shipping could take place by the end of June. Her HUSBAND JEFF AGREED.

I was not aware of any problems with this matter at that time. Then two days after the late shipping date was arranged, I received a complaint filed by Mrs. Robinson through Pay Pal, for the amount of $103.00, which she paid using a credit/debit card. I immediately went in and processed the refund through Pay Pal for her and she was awarded back the 103.00 at that time. I emailed and called her to inquire what was going on and why she had requested the 103.00. I informed her that with the refund of the 103.00, that the puppy could not be shipped to her because at the time, Continental Airlines cost for that particular flight was 99.96, so basically stating the shipping was now refunded back to her.

This is where the problems begin at with this individual. She continued to demand through emails that the puppy be shipped to her or the entire amount she paid me be refunded to her, I denied the refund of the money, and also denied the shipping because the shipping fee was refunded to her! I wouldn't and couldn't ship a dog free!

After several days of back-and-forth argueing over this matter, I informed Mrs. Melissa that she had 2 weeks to either come down to Georgia to pick up the puppy or make alternate arrangements for someone to pick her up. Teh puppy was getting older, and time was near for re-vaccination, etc. Mr. Jeff sent me an email and stated to me in the email that a gentleman, whom they were friends with, was coming through my area and would pick up the puppy on a specific date. I informed them that this was fine with me, except that Melissa needed to send me her "okay" to release this puppy to this gentleman and please send me the gentleman's name whom would be picking up this puppy, because i would not just release her without asking to see ID. I NEVER got the person's name or anything. Then onthe day this person was suppossed to be at my house to pick up this puppy, Jeff Robinson emails me and states that no one will be picking the puppy up.

The Melissa Immediately begins sending me emails again requesting her money back for this puppy. I declined the refund. Melissa then files another claim against me with Pay Pal for another $103.00, which was also paid by a credit card. I immediately go in and refund back that request as well, for I am not a business and i am not protected under Pay Pal's seller Protection Policy!

More emails take place between her and I regarding this matter. To date I have refund her $206.00 of the $648.00 she paid me for this puppy in question. She sought legal advice on this matter and was informed that this is a civil case, and would need to be handled as such. She would have to come to GEorgia to file suit against me on this matter. I sent her an email stating that if she was going to come to georgia for court against me, why couldn't she simply come to georgia and pick up her puppy since the shipping charges was REFUNDED to her.

On July 13, 2005 I begin sending Jeff and Melissa emails to both email accounts they have. Stating that the puppy in question was still in my care, and that i was going out of town, flying actually out of Atlanta Georgia on July 19, 2005, and I could send the puppy C.O.D. through Delta Airlines to them, all i need was a phone call or an email back agreeing taht someone on their end would pick up the dog when she arrived, because i would be out of my State and woudln't be here if teh airlines sent her back to Atlanta because no one claimed her in Las Vegas. I sent those same emails up through July 18, 2005 when i left my house for the drive up to Atlanta! I never got a reply back from either one of them, but yet i did get return receipts for my emails showing wehre in fact they did receive them but simply just didn't answer them/reply back to me. So my statement now was if they really wanted this puppy why wouldn't they agree to getting her then ?

Now, Melissa has stated that she learned that I never intended to ship the puppy because the airlines wouldn't accept the puppy based on the temperature restrictions. In that statement on her report she mentioned several airline names, including Continental Airlines. Well, let me point at, Continental Airlines, DOES NOT have a heat restriction like the opther airlines because their cargo facilities are air-conditioned. Check it out, call them and you will see who had told the lies in this case and who has been honest.

Also, let me state that the puppy is still at my house, she is now 6 months old, and I welcome ANYONE to come to my house to see her. I had her DNA tested to prove parentage and age, so that when Mrs. MElissa and her husband come to pick up their puppy they will have proof thsi is her. She has been to the vet once a month for him to see her, exam her, and write in my file who she is, because i did not want anything such as this nature to be said about this puppy. She was born in March. She is a sweet girl who loves to be around everyone. I didn't have the heart to re-sale this girl, whcih i could have done. I am truly sorry that Melissa and Jeff both refused to accept this puppy shipped out to them as late as July 18, 2005. There was nothing else I could have done on that matter.

Now, I have return recipets from every email I ever sent to the Robinson's showing and verifying the emails that I sent and that were read by both of them, I have copies of every email I sent to them, even the ones with the begging of them to agree to pcik her up if i send her C.O.D. to thm since all shipping charegs was paid back to them. And, I have copies of the Pay Pal Paybacks, I refunded and agreed to.

It makes me angry to think that such a website such as this can let someone post their opinions of someone else without even requesting to see the proof of their case or contacting the other party involved for their side or their receipts on the matter at hand. This is nothing more than a "chat-room" of where is someone gets mad at someone else they can come on here and say anything they wish about that person. This should be illegal and I will be contacting my legal attorney on this matter TODAY.

I do not know the Robinsons nor do I wish to be rude or unwilling to settle this matter. Ihave offerred numerous times to ship the puppy to them, i even offerred to let them pick a younger puppy of their choosing since now this female is 6 months odl and is use to us as her family. Neither one of them has emailed me or anything regarding this , but yet i continue to receive return receipts back fromt hem showing where they recived the emails i sent to them.

I wish your company/website would require more "factual" statements and/or proof of any ones's claim against another individual. This would probably lessen the probability of any Slander/Liable lawsuits. Afterall, it would only take one person to inform me that tehy wouldn't purchase a puppy from me based onthe information that was presented to your website and allowed by your website, for me to file that suit against this website and that individual.

thank you for your time and i acn only say I wish that your website and/or Company was a little more demanding in proof, for if you were, my name or Farm would never be listed on your site by this individual.

Also, just a note, teh family problems that Mrs. Robinson referred to that I told her I had, well, It was a death in the family, just to also let your company know, I informed her that I would be more than happy to send her the death notice, from the local paper, that shows my husband's name and wife (me) mentioned as relatives!

Sincerely,
Amy L. Veal