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  • Report:  #1464224

Complaint Review: Black Roses

Black Roses Chris Dodd Purchased items that are too small, and company will not give return information. No information listed on website. Syracuse New York

  • Reported By:
    Rashad — BROOKLYN United States
  • Submitted:
    Thu, October 11, 2018
  • Updated:
    Thu, October 11, 2018
  • Black Roses
    2363 James Street
    Syracuse, New York
    United States
  • Phone:
  • Category:

Purchased two seperate orders with this company, 3 shirts and 1 pair of pants not knowing that the items were from China. I received two of the 5 items  (1 shirt and the pants) and those items do now fit as Chinese sizing runs very small.

After continuous emails to the company and going through Paypal, I was given a refund for the two shirts that I didn't receive but the company will not give me refund information.Everytime I ask they do not respond. They have responded to emails regarding the shirts not received, but it took many emails and a complaint through Paypal.

There is nothing on their site that indicates items are final sale and when you click on their returns page, it is blank. I would like a refund for the two items still in my posession that are too small.

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