Complaint Review: Blackwell-Baldwin Auto Dealers

I purchased a used pickup from Blackwell-Baldwin, in Poplar Bluff, Missouri, for $19,200.  Since they are supposed to be governed by the major auto manufacturers I "thought" I would not get scammed.  Therefore, I purchased the vehicle only seeing it in pictures and discussing it on the phone and through email.  After the vehicle was delivered I discovered it had not been serviced, detailed, and did not have a thorough motor vehicle inspection.  I had to spend $600 servicing, detailing and repairing items that are standard repairs during inspection.  The salesman, sales manager, and owner/general manager would not do anything about this situation.  It took me over two months to get anyone to call me back after sending a letter with receipts and explanation and making four phone calls.  A continued result of poor customer service.  I just hope no one else gets scammed.  Beware.