Complaint Review: Blanton's Air Plumbing & Electric -Fayetteville

In August 2019 Blanton's performed a routine AC service at my parents house. My parents are both very elderly and my Dad is a retired, highly decorated Military Retiree. After inspecting their AC unit, Blanton advised that some components were weak and encouraged the replacement of the "Starter Capacitor and Compressor", they offered to do that work for about $500.

My dad indicated he would wait.  Note: when Blanton arrived it was about 92 degrees outdoors. My parents house was cool and comfortable inside. After blanton left my parents noticed their inside room temperature became very warm so they set their ac control for more cooling but it did not work.

The next day, family members opened the outside ac unit cover only to find 2 wires disconnected at the ac unit's starter capacitor. Family members then reconnected the wires and the ac unit then was able to make the house cool again inside.