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  • Report:  #1164674

Complaint Review: Blast Fitness /ABC FINANCIAL

Blast Fitness /ABC FINANCIAL ABC Financial unauthorized bank debits, providing false information Phoenix Nationwide

  • Reported By:
    National Security Consulting & Investigations PLLC — Phoenix Arizona
  • Submitted:
    Thu, July 24, 2014
  • Updated:
    Fri, July 25, 2014

Blast Fitness authorizations for auto debits continue even LONG AFTER you request a membership to be cancelled, or request to stop a trial membership.  We have received a number of complaints from individuals who have stated they have unauthorized debits to their accounts.  We were also a member, and for this reason, stopped a 3 month trial membership back in January of 2014 completing and turning in all required paperwork.

Months later, Blast Fitness, through it's financial company, ABC Financial, debited our account for 'annual fees'.  When we notified them by phone, in person at the store and via email, we were told they would stop the 'debits'.  They then proceeded to try to bill us for several months and a new annual fee.

Better Business Bureau has received 443 complaints in the last 3 years on this company.  We are national security investigators and they even tried it with us.  There is something way more in-depth going on with their shady billing and debiting practices.  It's almost like a cult where they won't let you quit, and even when you do, they deny receiving your paperwork and just keep trying to take your money.

http://www.bbb.org/boston/business-reviews/fitness-centers/blast-fitness-group-llc-in-auburndale-ma-128123/

You can see the BBB complaint information at the link above.

RUN!

NATIONAL SECURITY CONSULTING & INVESTIGATIONS PLLC

Phoenix AZ

www.natsecinvestigations.com

 

1 Updates & Rebuttals


stephanie@abc

sherwood,
Arkansas,

ABC Financial

#2UPDATE Employee

Fri, July 25, 2014

Hello,

We regret to hear your recent experience with ABC Financial Services was not a satisfactory one. I would like the opportunity to review your account and see that proper action has been taken. We strive to address all consumer feedback, positive or negative, and want to make sure your situation was handled properly.

Unfortunately, I was not able to locate your membership with the information provided in this post. Please email me at Stephanie.cook@abcfinancial.com with either your 9 digit agreement number or the home phone number on your account so that I may look into this for you.

Stephanie Cook

Customer Relationship Specialist

ABC Financial Services

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