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Blimpie Subs in Lansing, Michigan is a RIP OFF Blimpie Subs & Salads, MOLD, ANTS, STALE, OVEPRICED, CONFRONTATIONAL RIP OFF BLIMPIE SUBS IN LANSING, MICHIGAN Lansing, Michigan
So this is the deal. This is a blimpie franchise located on michigan avenue in lansing, and another one on pennsylvania avenue in lansing, michigan. They have the same owner. So the problem is at both locations.
The scam goes like this.
1 Blimpie offers two slices of cheese on a six inch and 4 on a 12 inch. So the owner Robert and his cousin Todd who run this place ripoff customers by only giving them 3 slices of cheese on a footlong and try to charge a dollar for an extra slice, which you should be getting free, they do the same thing on the six inch sub, you should get two slices, they give one.
2) Then when they run out of regular cheese available at all blimpie nationwide franchises like provolone, america, swiss, cheddar, pepperjack, they try to charge extra for regular cheese portions you should be getting on your sub, by saying, we ran out of the regular cheese, so we had to BUY cheese from meijers or walmart, or some crap, and they charge two dollars or so for that. In reality, the whole time its the regular cheese, and you cannot tell the difference, and you have to pay just for getting cheese on a sub.
3) They charge for using the womens bathroom, they only have the mens bathroom open, when they should have both bathrooms open It is not right to discriminate against women. They purposely do not fix the womens bathroom. They hide the key behind the counter. And when you ask for bathroom key, as a female, they say oh sorry, only the mens work, and we have to clean up, so we charge for the bathroom, and its not working or they come up with some crap.
4) They do not honor national blimpie franchise specials, so any promotion you see on tv or have coupons they just say, we ran out or we are not reimbursed by national so we cannot do it. So if you have a loyalty card, they will not even punch in after you have subs at their place, it is a huge racket.
5) The one employee who works behind the counter his name is todd, he is around 5 feet 9 inches, middle to late thirties white guy, who hates talking to people and giving good customer service, and they often lock the door on customers coming in big groups, and will not open the glass door, unless you pay for extra for large group, what kind of fee is this, they say they are scared of big groups and they have to lock the door, to make sure they can charge the extra fee in advance.
6) The owner rob is probably a dropout, he keeps justifying his lack of customer service and scams, by coming up with some excuse or the other, they have what looks like some ants, mold and all kinds of potential diseases walking around this place, if not looked into soon
7) The tomatoes are stale
8) The dressings are stale
9) They do not clean the knife or the grill area, when serving vegetarian and non vegetarian subs, and they do not listen to customer feedback, asking them to do so, as they seem lazy.
10) So avoid this joint and be aware of the rip off, go to blimpie in another town or just go to subway or make a sub at home. These people are sick and disgusting in our opinion
5 Updates & Rebuttals
Matt
Holt,Michigan,
United States
Hogwash
#6General Comment
Wed, January 29, 2020
Rob and Todd run a great sub shop. Blimpie as a company has had issues, but this store is everything it should be. I guess if they're going to "rip me off" by omitting a 0.25 oz triangle of cheese, so be it. I come here every Wednesday, and will continue to; these are the best subs in Lansing.
Nancy
South Carolina,United States of America
Another consumer comments and it is not good..
#6Consumer Comment
Tue, April 10, 2012
First I do not like the subs, they are not tasty to me anymore, it appears the two people who work at this blimpie may seem like cousins, because they look like twin brothers. almost, so I can see why people would think that.
Most six inch subs you get two slices of cheese, and 4 slices with a foot long. That is true for blimpie nationwide, it is the same in chicag or kansas or michigan.
So anyone who has ever been to a blimpie sub and had a sub would know what to expect in terms of chees portion on the sub offered. So comparing what you expect and where you think your being ripped off, if you get less offered than the the national franchise standard, that is upto people to decide what to make of that, it is not cool, that is all i can say.
The loyalty blimpie card is something that can be checked off and/or clipped, which shows how many subs you have and then if have an x number you get one free. I think all franchise's should honor the clipping and stamping of the loyalty card, and offer a free sub on the 10th or 7th amount of sub or whatever the promotion is, but even if you do not want to offer the free sub, but clipping or checking off the loyalty card with the special blimpie cutter/checker so that a consumer can at least use the national loyalty card at another blimpie is reasonable to expect, not even encouraging repeat business for the blimpie brand, when you have nothing to loose, is somewhat questionable.
As far as the mismanagement, and the other blimpie franchises closing down in the lansing area, I am not sure if you consider declaring chapter 7 and/or 11 bankruptcy is considered mismanagement, but that is what appears to happen in the case of those two franchises closing. Maybe it also had to do with the fact, that subway is open till 1 am and blimpie shuts at nine pm, and in a college town, that may not be such a good idea.
I am not sure either who the our is, but this whole website is opinion and just that. This is not factual, people need to realize that, all this is opinions of people and thats it. I do not like this blimpie sub shop not because the staff is not to my liking or otherwise, the subs are just not suiting my style, and i will go elsewhere to get my subs.
Robert
Irvine,California,
U.S.A.
My money is on...
#6Consumer Comment
Sun, April 08, 2012
betting these people are either Ex-Employees or competitors.
First to Sarah....
So the owner Robert and his cousin Todd who run this place ripoff customers
- So just how do you know that Robert is the owner and Todd is a cousin?
So if you have a loyalty card, they will not even punch in after you have subs at their place, it is a huge racket.
- Well wouldn't that make sense. If they don't honor any of the "national" promotions, why would they punch your card?
These people are sick and disgusting in our opinion
- Who is the "our" in "our" opinion?
Perhaps the "our" is also Nicole, which would explain why she agrees with the Original poster.
It is obvious with a six inch you get two slices and with a foot long you get 4 slices of cheese, you do not need to be rocket scientist.
- It's obvious? Probably not to any rocket scientist, but I would bet people that have worked there would know.
In the last few years, two blimpie's in lansing closed down due to mismanagement.
- And just how do you know it was "mismanagement"
Nicole
United States of AmericaThis blimpie is in a sorry state of affairs, it is true
#6Consumer Comment
Sun, April 08, 2012
Actually, I agree with the initial poster, this blimpie is a lost cause.
It is obvious with a six inch you get two slices and with a foot long you get 4 slices of cheese, you do not need to be rocket scientist. That is standard practice even at non blimpie sub shops. I do not understand how the other consumer missed that obvious point.
I also think it is highly likely that national corporate knows about this and is looking to alternative franchisee's. In the last few years, two blimpie's in lansing closed down due to mismanagement. So it is not surprising to hear they are taking a slowly guarded approach.
As far as the scams's at this place. I would just call it poor service, poor customer service, poor product management. They do not really care about your business or the customer, instead of placing customer requests first, they are often rude and cheap. I do not think the food is good here and I have taken my business elsewhere.Good to know I am not alone. I do not care what the owners say. I have given them many opportunities to improve. But they are just a family run joint, not looking for much improvement, but i think just stable cash flow to pay the bills. Blimpie can go downhill for all that matters, here.
Ken
Colorado,USA
There are several options for you, IF what you say is true..
#6Consumer Comment
Sat, April 07, 2012
You can notify the Blimpies corporate franchise office and you can take your business elsewhere.
How do you know how much cheese SHOULD be provided?
Also, I sent a link to the Lansing Blimpies advising of this report.
I ALWAYS like to hear both sides of a story.