Complaint Review: Blockbuster Video

Blockbuster got tired of people crying about when "A Day" was so they rewrote there policeys to make it where you cheap lazy people don't have to pay a late fee any more. the new policys are you get 2 days for a new release and if you don't return it in 1 week after the due dat you are charged the coast of the video the same for older movies only you get a whole week and then the timer startsfor a week and if you return it after you have been charged you have to pay a restalking fee.

Now when i go to Blockbuster it is harder to get a good movie to rent cuz you lazy cheap A$$HOLES have made blockbuster change everthing.

thanks alot

There's a difference between making profits and being greedy. I've been to video stores where I've been a day late and not charged a late fee. Apparently they value a good, regular customer, instead of a number. I used to be a regular at Blockbuster, but quit 2 years ago. I suggest you find a smaller chain or local Mom & Pop place.

"Blockbuster is in it for the profits."

No s**t. Who'd have thought a business in a capitalist society was in it for the profits? How is that a bad thing, unless you are a Communist? Oh wait...they even figured out they had to make a profit to stay in power. The only Commies left in power are Castro and that troll in North Korea. Their people live such rich diverse lives.

"The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day."

All video rental stores do this, and have since they first opened. For you, it IS about the small difference between 12 and 1. It's the difference between PAYing a late fee, or not.

I'll bet you are a real hoot when you check out of a Hotel. They all have posted check-out times around 10-11 in the morning. Most have a check-in time posted as well...usually around 2-4 in the afternoon. This means you pay for a "day", and get about 20 hours, unless you stay longer than overnight. Apparently, they do not know about a "day" as you have come to understand it either.

I'll educate you. A "day" for business puposes is whatever that business wants it to be. This is why businesses use the term "business day". Banks use their own "day". All businesses do. Hell, most use a different "year", called a fiscal year. I guess none of us know what we are doing. Maybe you should hold a seminar and tell us what we are doing wrong.

As for the other video guys not charging late fees, get a clue. They all do. They just don't call them that. They call them restacking fees if you don't return the video within a certain amount of time.

Of course, time is relative...right?

The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day. Twentyfour hour period, the point is moot. Encough people got tired of Blockbusters policy and went to other providers. There is no late period, amazing. Looks like Blockbuster got a watch and found the pendulum swings.

The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day. Twentyfour hour period, the point is moot. Encough people got tired of Blockbusters policy and went to other providers. There is no late period, amazing. Looks like Blockbuster got a watch and found the pendulum swings.

The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day. Twentyfour hour period, the point is moot. Encough people got tired of Blockbusters policy and went to other providers. There is no late period, amazing. Looks like Blockbuster got a watch and found the pendulum swings.

The issue isn't and never has been the small difference between 12 and 1. It is the redefination of day. Twentyfour hour period, the point is moot. Encough people got tired of Blockbusters policy and went to other providers. There is no late period, amazing. Looks like Blockbuster got a watch and found the pendulum swings.

12 noon means 12 noon. By you getting there at almost 1PM means your are late. They are losing revenue because they can't rent the movie while you have it. So pay your fee and stop crying.