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  • Report:  #427943

Complaint Review: Bloomex

Bloomex half dead flowers arrive 5 days before 60th birthday Edmonton Ontario

  • Reported By:
    edmonton Alberta
  • Submitted:
    Tue, February 24, 2009
  • Updated:
    Tue, February 24, 2009
  • Bloomex
    1-9 Capella Crt. Ottawa, Ontario K2E 8A7
    Nationwide
    U.S.A.
  • Phone:
    888-9125666
  • Category:

I received a bouquet of roses from a friend for my 60th birthday. I was thrilled. When I took out the roses and snipped off the stems I realized that there were actually 10 roses and 2 carnations. (Maybe they thought I wouldn't notice). I then realized that all but 2 of the roses were brown at the edges, several with dropping heads. The petals and leaves began dropping off that day. I placed a call to the florist who put the bouquet together. She appeared uninterested and told me to call "customer service". I placed 4 calls to customer service and left messages - since that's all you can do - and, after 5 and a half days have yet to talk to a real live person. I would never deal with this company.
Carol

Carol
edmonton, Alberta
Canada

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