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Blooms Rewards Blooms Flowers Deceptive online practices recurring monthly payments $ 9.99 Internet
I purchased a bouquet on-line at BloomsToday, which I thought would be $ 19.99 according to their advertised special. Instead I was charged a recurring fee of $ 9.99 per month, in addition to a shipping and handling fee of about $ 15.00. When I called BloomsToday about this, they referred me to BloomsRewards, another company.
Customer Service at Blooms Rewards did refund me for two of the $ 9.99 monthly fees that they had charged me, but they kept the initial $ 9.99 fee that they claimed I had signed up for. There must be some sort of an "opt-out" set-up on the website, i.e. I would *never* have knowingly signed up for such a recurring monthly fee.