Complaint Review: Blu Couture Wedding Films

Marty Grusznis and his wife Mandy Grusznis, are a modern day Bonny and Clyde, Good Cop/Bad Cop duo in the Wedding Film business.

They'll get you feeling all warm and fuzzy before the wedding... Ask a bunch of questions, and make you feel like they've got it all under controll.

Unfortunately, they lack follow-through.

After we began making payments to them, their responsivness dwindled. 

I got really angry at one point because it's been several weeks since they've returned any calls, texts, or emails I've sent them. That got their attention, or so I thought... It just was the first of many "sorry, I've been busy" excuses Marty will dish out.

It's been over a year now since our wedding and they have been unresponsive throughout most of this time. 

They missed so much in our wedding despite covering it in length before the wedding in our talks and planning phases. 

He sent me one draft and immediately demanded payment in full... after I noted all the missing elements and outright bad footage clips in the video, he became defensive and told me they don't make revisions!!

Outragious. 

They play on our fear because they are in controll of our video, and so we just have to sit back and be patient and keep following up with them  - despite no reciprocation from their end. 

We're now moving forward with a law suite.