Complaint Review: BlueHippo

When I found out BlueHippo was charging too much for the computer as the weeks went by, I decided not to do business with them any longer.

I called them to let them know to stop taking money out of my account, and that I no longer needed their services they tried to talk me out of it. I asked to speak to a supervisor and they gave me another number to call.

I called the number, and the supervisor said that I could get a refund of my money less 175 dollars. I asked him why when they called it a layaway plan, and he said that I agreed to no refund on the phone with the salesperson.

I told him he was lying, and that I knew that I wouldn't get my down payment back and that was all. We went back and forth for awhile and he finally told me that I would receive my money in 2 to 3 weeks. It is going on the 3rd month and I haven't received any money yet.

Cherry
LaGrange, Georgia
U.S.A.