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  • Report:  #199751

Complaint Review: Blue Hippo

BLUE HIPPO THIEVES, CRIMINALS, RIPOFFS, was told a refund would be given NEVER WAS Baltimore Maryland

  • Reported By:
    los angeles California
  • Submitted:
    Fri, July 07, 2006
  • Updated:
    Tue, September 05, 2006
  • Blue Hippo
    7000 Security Blvd.
    Baltimore, Maryland
    U.S.A.
  • Phone:
  • Category:

First, if a lawsuit is pending, how does one get included? March 2005 rcv'd phone call soliciting PC, sounded okay. I took the bait. Pymt from acct wasnt until April 7,but was taken out the 1st.

Never received contract. Called to cancel when money taken out b4 agreed. Rep said she would close acct and no more funds would be taken BUT.....for 2-3 more weeks, $44 was deducted from acct.

Called again and spoke to some snotty, rude girl who told me the rep that closed acct and said I would get refunded would not have said that because THEY DON'T REFUND.

I asked "so it's legal to take money from accounts, receiving nothing?" Consumers are just dishing out money cuz we have nothing better to do with it?" Her response, "if you want to look at it that way."

HAVE NEVER RECEIVED ANY REFUND. I have all my notes and names filed. Want to be included in lawsuit.

Gayle
los angeles, California
U.S.A.

2 Updates & Rebuttals


Gayle

los angeles,
California,
U.S.A.

BLUE HIPPO STILL LIARS AND THIEVES

#3Author of original report

Tue, September 05, 2006

Its been little over a month that I received a call one morning from a lady at Blue Hippo. Her call was to verify address information and ask who is Gayle Berry. I told her she is the one who made the original order and the account info given was her son's as she didnt have an account at that time. She verified everything and said a REFUND was on it's way. I'D LIKE TO KNOW WHAT POSTAL SERVICE SHE USED CUZZZZ I HAVE SEEN NOOOO REFUND CHECK.

I called Blue Hippo and customer service gave me their fax number and also told me that the info regarding a GOODWILL REFUND was in process and any concerns to fax to the number he gave me. I FAXED 5 TIMES AND STILL NOTHING!

These people need their ASSES KICKED and now I'm on a mission to take 'em down.!!! Wish me Good Luck! Believe me when I say, I AM RELENTLESS WHEN IT COMES TO $$$$$ CHA-CHING, CHA-CHING!


LSM

Chesterfield,
Virginia,
U.S.A.

How to get a refund

#3Consumer Suggestion

Fri, July 07, 2006

I had a similar problem with them. I notified the BBB in Maryland and stated that I would like a refund because I never received the computer.
I also filed a dispute with my bank. 2-3 weeks later, I received a credit to my account from BlueHippo. I called my bank and they stated that they hadnot given me the credit for the dispute I filed with them. I am assuming that whatever the BBB did worked because I got most of my money back.

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