Blue Pinguin Software-spyzooka THIS SOFTWARE DOES NOT DO WHAT THEY CLAIM AND SUPPORT? THERE IS NONE. Boca Raton, Florida
I have had this on my computer for about a year and have noticed that the update feature does not work. uppon checking into the problem I find no customer service number listed on there web site I got the onformation from the rebuttal on this web-site?
that is just poor business.
fix your problems spyzooka or refund my money.
Matthew
claremore, Oklahoma
U.S.A.
1 Updates & Rebuttals
Carl Haugen
Boca Raton,Florida,
U.S.A.
Company Response
#2REBUTTAL Owner of company
Wed, June 24, 2009
Hi Matthew,
Please make sure that your firewall is set to allow Spyzooka access to the internet. For other suggestions on the most common reasons for this happening please refer to our support page here:
http://bluepenguinsoftware.com/spyzooka/support.php
You can also contact via any of the following ways.
We offer 24/7 help desk assistance for all customers here
http://bluepenguinsoftware.com/spyzooka/support.php
We provide 24/7 email support at contact @ bluepenguinmail.com
Our phone number is 561-459-5393
Our fax is 561-771-1740
Our mailing address is
BluePenguin Software
102 NE 2nd St #286
Boca Raton, FL 33432
If you have any questions or concerns please know that we are here to support you in any way possible.
As the President of the company I take great care in all of our customers and want to make sure you are happy with all our products.
Please know that we have been a member of the Better Business Bureau since 2005, have won over 100 five star awards for our software and respond promptly to all customer questions.
I hope that you will contact our support so we can help you with this issue.
Regards,
Carl Haugen