Complaint Review: Blue Star Direct

I too have had money deducted from my checking without authorization.  I had originally requested information concerning Elite Platinum.  I never received that information, but was alerted by my bank that a $20.00 deduction from Blue Star Direct had come out of my account.  I contacted the 800# that was listed on my bank account and was told that was for the information packet that was sent to me. 

Two weeks later, ANOTHER $20.00 was deducted.  I called again and was told the same story.  I informed them that these were not authorized charges and demanded my money back.  The lady on the phone said she could only authorize $20.00 and that I needed to fax a request for the remainder to their accounting department.  So I did.  Guess what, no response!  (Like I'm surprised).

Oh and it will take 7 to 10 days for my money to come back.  I will continue calling them until my money is returned and I will update this when ever I call. 

Morale - DO NOT try to get information on the Elite Platinum Credit Card.  You WILL lose money!