Complaint Review: Blue World Pools

This is my story. We had seen their commercial ran on one of our local television stations advertising a pool for $399.00 (installed I believe). This was in June, 2007. So hubby calls to set up an appointment for Saturday June 30, 2007. Unbeknown to us they ran a credit check on us on June 23, 2007. Our credit is not that great. So of course they knew this before hand.

On June 30, 2007 Mr. Kenny Knowles shows up. Looks our property over supposedly for the pool site. We then go inside for him to give us his 90 minute speech about how bad chemical pools our and how costly they are and so on.

We told him we were interested in the one for $399.00. Baaaad mistake, he got a sour look on his face and said we did not want that. He said that pool was a chemical pool and that it wouldnt last but a year or two. And it had to be done to their specs exactly or they would not put it up. He completely talked us out of that. Seems to me like advertising this pool for sale on TV and then not wanting to sell it is false advertising.

Any way he gave us an outrageous price on the Midline model. We could not afford that so he called some guy and then Mr. Knowles tells us another price but we would have to show it to 3 people in a year, also known as a show pool. He asked us how our credit was, he already knew this though.

Well he calls the guy again and they come down to $10,000.00 with a $200.00 deposit now and a $300.00 deposit when the pool guys put the pool up. So the total purchase price now stands at $9,500.00. Now we had to show the pool to 6 people for 2 years. He said we were already approved! That was odd to us. So he figured the payments to be $244.00 a month for 7 years.

So then he hooks up his fax machine and starts faxing the paperwork in along with our land agreement. This he ask if we own the land and had a deed. We told him no, we are renting to own we wont get the deed until its paid in full. Then he wanted us to get a copy of the deed from our land owner and fax it to him later. We also gave him a check for bank draft.

On July 13, 2007 a Miss Star, she didnt give her last name, called and told me that we were not approved for this pool at $9,500.00 at $244.00 a month for 7 years, but we WERE approved for a pool at $15,415.00 at $244.00 a month for 10 years. When we hung up I got to do some figuring and found this company was trying to do the bait and switch on me. I immediately called her back and told her NO this was not the price we had agreed to, not the price on this document we had signed.

She told us it didnt matter. We either had to except it or pay 30% of the pool price, not sure if she meant our signed price or her new price. I told her no and that we do not have a copy of the deed which she wanted also. I told her we did not sign anything at that price and I would be contacting a lawyer.

On July 14, 2007 I received a letter from Ionics, they do financing for Blue World Pools, saying I was denied credit with them, checked my credit on July 9, 2007. But yet I was approved when the salesman was here.

I was SCAMMED please help I will not pay these people and I want my $200.00 back. We called our bank on July 16, 2007 and stopped the bank draft. That cost us another $36.00.

And today Kathleen Payne, in the finance department at the Atlanta office, called and told me we would have to pay 50 % of the pool price. I tried to ask her some questions but she wouldnt hear of it, said she just turned it over to their customer service department for them to handle. She was very s****.> The people Ive had contact with are out of Atlanta Georgia at 120 Interstate N PKWY #4.

Windy
Chilton, Alabama
U.S.A.