Complaint Review: Blue World Pools

 SPECIAL UPDATE: February 12 2012: Blue World Pools remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Blue World Pools is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Blue World Pools has made good faith efforts to resolve all complaints reported on Rip-off Report. Based on our experience, the member business has proven to be among the top members of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business.

Over time and since becoming a member, Blue World Pools has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Rip-off Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Blue World Pools remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com

Rip-off Report Review:

EDitor's UPDATE: Positive Rating and Recognition has been given to Blue World Pools for its Commitment to Excellence in customer service.

After an investigation by Rip-off Report, we found that Blue World Pools is actively resolving complaints and addresses contractor issues. This EDitor has reviewed the Reports regarding Blue World Pools and has found a real and dedicated effort by Blue World Pools' management team to effectively resolve past, present, and future complaints. Many of which were just misunderstandings and have now been resolved. Rip-off Report found that the number of Reports is so very small in comparison to its total number of customers. We did find some reports that may have been posted by a competitor. Some complaints came from people who did not even purchase a pool from Blue World Pools. Blue World Pools has worked with Rip-off Report to make the changes necessary to give consumers additional confidence and trust to purchase Blue World Pools' swimming pool packages. The truth is, no matter how hard any company may try, including Blue World Pools, there are bound to be a certain number of complaints. No company or individual can ever satisfy everyone, All companies will get complaints How those companies handle those complaints is what separates good businesses from the bad ones.

Rip-off Report Investigation found that Blue World Pools is fully committed to resolving all complaints quickly and doing everything possible to satisfy its customers, whatever it takes. . Blue World Pools also takes appropriate action against any of its contractors who are found to have broken Blue World Pools policies and procedures. We believe that the number of complaints against this company, whether through the Internet or other channels, is very small when put into context of its size.

More importantly, Blue World Pools executives recognizes that complaints posted on Rip-off Report (true or not) are issues that need to be addressed and if handled correctly can be valuable learning opportunities. With the feedback generated by Rip-off Report's Investigation Blue World Pools has made many changes allowing their customers a smooth approach to a complete satisfying experience when purchasing a fun and enjoyable pool. Blue World Pools has great purchasing power because they buy in such a large volume, passing on those savings to their clients the best selection at an affordable price.. ..

Most businesses would never commit themselves like Blue World Pools has to the Rip-Off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. They are a unique shining example of commitment to customer service/satisfaction in their industry.

Read more about Blue World Pools Commitment to Excellence and Total Consumer Satisfaction and why consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,..A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

===================== NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Blue World Pools rip off Atlanta Georgia

Attention all those folks who want a great high-commissioned position with a reputable(ha!)pool company that has been in the business a very long time(this is true, however they are now tossing around ideas for next years business name. How about black and blue pools? Cause that's what your gonna look like when they beat the tar out of your commission and after YOUR clients have their way with you.)

Ok, Ok ,Ok it'll be Ok I know the commissions are high enough ($150-$1,800)that even if they took 1 or 2 sales from you, you probably could survive, right. WRONG. Actually the commissions start at $0 (the going rate)and $150 if you are lucky (the in-house rate).

Let's see, I started with these guys in Feb of 2003 and sold 9 pools in six weeks for a commission of around 6k. After my 5th week and only receiving $700 I questioned where my $ was. Of course Kevin Fisher (probably not his real name) informed me that pretty much all my customers had cancelled except for two.

This left me with $900 coming to me. I informed him that I did not have the funds (I was totally broke) to travel anymore until I got a check then I would continue running leads. (I was still unaware I was being taken at this point).

After two weeks I call Kevin back and asked him where my $ was and his response was since I did not any leads during this time, I was on the hook for $200 per lead twice a day for two weeks. Thats right, according to Mr. Kevin Fisher I owed $4000 to the pool co. and that "I was lucky that Blue world pools was not going to sue ME." He said that he would just take all my commission and wash his hands of me.

The icing on the cake was a family in Mobile, Al who was reluctant to buy in the first place but I convinced them that should they decide to cancel they had the 3 day free look period without any penalty to cancel. Well on their third day they called and cancelled. Blue world told them that they had to cancel by mail within the three days NOT by phone so it was not accepted. This family has had a lien place on their home. Good hard working people have been victimized by just a few crafty criminals.

I know we all want to just kill these criminals at Blue World (as I did) but this will never end unless We as god fearing people PRAY (thats right) Pray for GOD to end this Co from operating like this. I hope I could help someone.

Steve pensacola, Florida
U.S.A.