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  • Report:  #1083892

Complaint Review: BlueBird by American Express

BlueBird by American Express BlueBird took money by system outrage and NEVER REFUND internet

  • Reported By:
    Zhen — Georgia
  • Submitted:
    Thu, September 12, 2013
  • Updated:
    Fri, June 20, 2014

On July 10th there was a system outrage on bluebird.com.

I tried to reload the money from vernilla reload cards but the reloads were failed

After that 5 reload and 5 reload reversals appeared on my account ant the total transactions on July 10th is $0

 

On July 18th 3 more reload reversals appreaed on my account refleced to the reload on July 10th.  Called bluebird and the CSR said the reversals are valid because they mistakely put money on my account on July 10th.

What's the hell.  The total balance for the trasctions on July 10th is $0.  They put 3 more reversal which result in $1500 was taken out from my account!

Called them and it cost them 6weeks and they answered my that the transactions solved the problem caused on July 10th.   What!  You solved the problem by robbing me $1500?

 

I want my money back !  Please ! Please!

 

 

 

 

 

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