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  • Report:  #231825

Complaint Review: Bluegreen Vacation Club

Bluegreen Vacation Club FRAUD, I kept the form they filled out that induced us to buy Thier lies turned to fraud when it induced us to buy something they could not deliver Boca Raton Florida

  • Reported By:
    Loudon Tennessee
  • Submitted:
    Sun, January 21, 2007
  • Updated:
    Thu, February 01, 2007
  • Bluegreen Vacation Club
    4960 Conference Way N. STE 100
    Boca Raton, Florida
    U.S.A.
  • Phone:
    800-456-2582
  • Category:

We were unsure about buying a timeshare on March 25, 2006 and was very hesitant because we could not afford $26,000, so they offered us a smaller package of 8,000 points for $13,000 and told us we could still go anywhere we wanted because they would give us unlimited bonus nights and our points would roll over. We were still unsure.

We told them we wanted to go to Myrtle Beach the week of July 4th. They guarunteed us we could go there and filled out a form showing us we could use 5,600 points and purchase 3 bonus nights for $59.00 a night, and said all we had to do was call reservations the 1st of April to confirm our reservation for 2 bedroom ocean view room.

Now for the Fraud.
(1) We found out the reason we were told to call after April 1st is there was a 5 day window to cancel the sale. We were not this.
(2) On March 25th everything on the beach is booked. they did not have a vacancy.
(3) you can only purchase bonus nights within 45 days of your arrival. You can't buy bonus night for July in March.
(4) Bonus nights? We rented a timeshare from a lady in Daytona Beach Shores this past summer, Next door to Fantasy Island II. After the race crowd left we noticed there was vacancies there so I inquired about finishing our vacatio there by purchasing bonus nights. I was told I would have to go through rentals and pay for a whole week.

When I went to Laurel Crest to complain, I was told if I upgraded my membership, that would not happen again. When I told the saleman I wanted to see a manager to voice my concern about fraud, the salesman left and then came back and told me the manager was busy and if I did not leave they would call security.

Randy
Loudon, Tennessee
U.S.A.

5 Updates & Rebuttals


Nancy

Jacksonville,
Florida,
U.S.A.

File Written Complaints About Bluegreen

#6Consumer Suggestion

Thu, February 01, 2007

Randy, you may file complaints about Bluegreen through Florida's and Tennessee's websites. You can also get addresses for you to send written complaints. It is important that you file written ones and document your conversations with Bluegreen. Most importantly, don't give up and don't stop complaining. Our states need to hear exactly what Bluegreen is doing.

Bluegreen's Tennessee locations appear to be the worst at giving false information to customers. Make sure your voice is heard!! Please check out complaints on other sites as well to get more information.


Nancy

Jacksonville,
Florida,
U.S.A.

File Written Complaints About Bluegreen

#6Consumer Suggestion

Thu, February 01, 2007

Randy, you may file complaints about Bluegreen through Florida's and Tennessee's websites. You can also get addresses for you to send written complaints. It is important that you file written ones and document your conversations with Bluegreen. Most importantly, don't give up and don't stop complaining. Our states need to hear exactly what Bluegreen is doing.

Bluegreen's Tennessee locations appear to be the worst at giving false information to customers. Make sure your voice is heard!! Please check out complaints on other sites as well to get more information.


Nancy

Jacksonville,
Florida,
U.S.A.

File Written Complaints About Bluegreen

#6Consumer Suggestion

Thu, February 01, 2007

Randy, you may file complaints about Bluegreen through Florida's and Tennessee's websites. You can also get addresses for you to send written complaints. It is important that you file written ones and document your conversations with Bluegreen. Most importantly, don't give up and don't stop complaining. Our states need to hear exactly what Bluegreen is doing.

Bluegreen's Tennessee locations appear to be the worst at giving false information to customers. Make sure your voice is heard!! Please check out complaints on other sites as well to get more information.


Nancy

Jacksonville,
Florida,
U.S.A.

File Written Complaints About Bluegreen

#6Consumer Suggestion

Thu, February 01, 2007

Randy, you may file complaints about Bluegreen through Florida's and Tennessee's websites. You can also get addresses for you to send written complaints. It is important that you file written ones and document your conversations with Bluegreen. Most importantly, don't give up and don't stop complaining. Our states need to hear exactly what Bluegreen is doing.

Bluegreen's Tennessee locations appear to be the worst at giving false information to customers. Make sure your voice is heard!! Please check out complaints on other sites as well to get more information.


David

Central City,
Kentucky,
U.S.A.

Important step to take

#6Consumer Suggestion

Mon, January 22, 2007

Hi Randy, don't feel to bad, they are ripping people all over the country. There are some who are working on stopping this type of activity. It is very important that you contact the Tennessee Attorney General and explain very honestly and accuratly what has occurred. We are hoping to get the AG's of different states talking about the business activity of this company. Be very detailed in your explination.

Victim Information Services (615)532-1971

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