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  • Report:  #1437209

Complaint Review: bluestar cruise

bluestar cruise lied and gave run around

  • Reported By:
    deborah — denver Pennsylvania United States
  • Submitted:
    Wed, April 04, 2018
  • Updated:
    Wed, April 04, 2018

Booked cruise was not notified of destination tranfer until i called for itinerary than told i could rebook i had 18 months to do so. Didnt say i had to take trip within 18 months. Then had medical emergency so called to rebook now was told i had till 15th of june 2018 called to rebook and was told there was nothing available in june, that i could rebook for a standard cruise but could not use the all inclusive that was previously purchased.

They can not refund the price for that because they dont deal with company any longer so i guess i am supposed to eat that cost.

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