Complaint Review: Bluestar International Componenets

I ordered replacement bulbs for my otoscope and ophthalmoscope on 11/13/13 on their website with expedited shipping. I received an email on 11/15/13 saying that the order was shipped with a tracking number. The USPS said "electronic shipping information received." It has been nearly one month and the USPS site says the same thing. I emailed the company twice to see the status and the last one said that if I did not hear back, I would be filing a complaint for internet fraud. I still have not heard back or received the item. I also tried calling the phone number which was not in service. They are crooks.