Complaint Review: Blye's Bridal Shoppe

We ordered 7 tuxes for our wedding May 1, 2004. 4 of the 7 guys were measured from Blye's. The other 3 were measured at Gingiss where they live 2-3 hours away. 5 of the tuxes came in April 28.

The groom's and an usher's didn't come in until April 29. When we were told all but 2 had come in, we asked what they were going to do if the other 2 didn't come in and they said nothing!! When they were tried on the guys, the 4 that were measured at Blye's where too big or too small!!!! The groom's tux was 2 inches too long in the arms and it went past his knees!!!!!!!! This was the same with the 2 usher's and the ringbearer.

Also, one of the usher's vest was 1 size too small but she had the correct size written on the paper!!!!! We were told that nothing could be done about these. So the matron of honor was pinning the jackets before the wedding!!!!!!!!

When we took them back, they said there was nothing they could do and that it was kinda odd for us to complain AFTER the wedding!!!!! We complained the day they were picked up!! Then they said that they had been sitting in their office for a week!! If that was the case, then how come we were being told they weren't in yet and then called 2 days prior to the wedding?????????

We've spoken to the 'owner' and she says there's nothing to do and she will have to speak to the company. It's not the companies fault. They aren't the ones that measured them!!!!!!!!!! Beware!!!! They are out just for the money.

Constance
Tipton, Indiana
U.S.A.