Complaint Review: Bob Fitzgerald Seminars

I too got ripped off by Bob Fitzgerald Seminars and am going to make a report to my Attorney General in Arizona. At the free seminar we were told that Bob himself would be teaching the seminar and that if we didn't feel the seminar was worth it we could cancel after the seminar and get our money back. Well Bob didn't show to teach the seminar and I felt that everything taught at the seminar was what I had heard at the free seminar. Not feeling the seminar was worth it I put in my cancellation letter and was told I would have a refund in 30 days.

No refund came 30 days later so I disputed the charge with my credit card. Now I just found out that the dispute went to arbitration and the Fitzgerald company said I wasn't entitled to a refund just because a specific speaker didn't conduct the program - did they forget about the fact that I had asked for a refund in the time period they required to get a refund? Obviously they had full intentions of never returning my money and ripping me off. Bob has left a bad taste in my mouth about ever buying anything at any seminar again.

Nancy
Gilbert, Arizona
U.S.A.