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  • Report:  #17766

Complaint Review: BOB's AUTO & GAS

BOB's AUTO & GAS I asked for "regular", they pushed the premium button and charged me for premium . I was told the price of regular had increased as I drove in!!! Portland Oregon

  • Reported By:
    Portland OR
  • Submitted:
    Thu, March 28, 2002
  • Updated:
    Mon, January 26, 2009
  • BOB's AUTO & GAS
    9694 SE 82 nd ave,
    Portland, Oregon
    U.S.A.
  • Phone:
    503-235-5304
  • Category:

Price of gas was advertised $1.39 for regular. I asked for regular but they pushed the premium button and charged me for premium. When I complained, they said the price of regular had just jumped to the price of premium as I drove in!!!

Viviane
Portland, Oregon

5 Updates & Rebuttals


S73ph3n

Portland,
Oregon,
U.S.A.

you need to REALLY check your facts.

#6UPDATE Employee

Mon, January 26, 2009

bob's auto and gas has NO PREMIUM PUMPS! we only sell regular and E85 ( e85 by the way is not premium.) if you were to look very carefully at the pump you were at you might have noticed that there are onlt TWO buttons on them, the one on the left ( all pumps ) has a big yellow REGULAR sticker on it. the one on the right has a big white E85 sticker on it. The buttons also are about a FOOT apart. your posting on the WORLD WIDE WEB is not factual and very libelous.


Premium Guy

Canby, Oregon,
Oregon,
U.S.A.

Premium was cheaper than Regular

#6Consumer Suggestion

Thu, May 01, 2008

Bob's Auto and Gas is a true champion of great service at low prices. I am a regular customer and have been for several years. I wish I had seen this post a long time ago. The truth is in what the station attendant was trying to convey to the lady. Premium gas at that time was being sold by Bob's Auto and Gas for the same price and often even less than the price of regular. The attendant wasn't trying to "rip off" a customer. The attendant was obviously trying to give the customer a better product for her money. Although the good old days of selling Premium Gas for less than Regular Gas is gone at Bob's Auto and Gas, I recommend Bob's Auto and Gas for a fill up! Also, this station is still one of the few places to find e85 fuel in Oregon. It often sells for more than 15% less than the cost of Regular Gas.


David

Portland,
Oregon,
U.S.A.

information

#6Consumer Comment

Tue, September 19, 2006

James,

In Oregon, the law doesn't allow the consumer to pump their own gas. You have no choice but to drive to adjacent states or let the attendant pump it


S.

Portland,
Oregon,

Response to rebuttal

#6Consumer Comment

Sat, October 12, 2002

In Oregon, there is no self-serve fuel - the price posted on the sign is the price you pay.


james

las vegas,
Nevada,

gas price jump

#6Consumer Comment

Fri, April 12, 2002

gas goes up when you use full service vivian and maybe the attendant accidentally pushed for premium by mistake you know humans do make mistakes

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