Complaint Review: Bob's Furniture

 First of let me start by saying that this complaint is not against this physical location itself but rather Acceptance Now that they partnered with to make playment plans. To begin, my wife and I went into a Bob's Furniture to look at Bedroom Sets and after some time we found one that we liked but it was out of the budget we had at that moment. We talked to one of the account reps to see what our options were and she gave us information on Acceptance Now. It sounded like a great deal, we could put some money down and pay off the rest over a set amount of months. Perfect right? We thought we were setting up a payment plan for 6 months with the option to pay it off early in 90 days to avoid having to pay interest. We come to find out when we think we have made our last payment for the 1000 dollar bed set that we put 200 down on, That we still owe over 1000 dollars to the set because supposedly they told us that if we didn't pay it off in 90 days there would be a charge. Suffice to say, we are both beside ourselves. We never would have agreed knowing that that was the pratice and that we would have a larger fee then the set was even worth in the first place. With no way to return the set, and now being stuck with a bill like we have never paid anything in the first place, My wife and I are left with no options and a bedroom set that we feel cheated with. We have contacted them with no sympathy given, no explanation other then that just the way it is, and that they expect payment. We loss the bed and all that money we have already put into it if we don't pay this astronomical interest on the bed.