Bob Smith BMW Raciest and Sexist Manager who tried to rip manager Calabasas Calabasas
At the begining of this month I walked into this dealership and proceeded to look for my new BMW. As I looked around I encounted one manager who not only refused to help me but made assuming jokes to me that were sexist. As I played along also I found out this managers name was Paul G. Not only did he assume that I have never bought a car of which this is my 5th comming from a Mercedes he also pressumed that I would not find a better deal elswhere.
As I proceeded with negotiations with the dealership I found that not only was this manager rude, sexist but I also found him be a belittling to women, he also charged me $7000 more than any other dealership. Just another slap in the face of being disrepectful and greedy...
I will never step foot in dealership again nor will I refer any of my Malibu neighbors to this dealership.
I would hope that Mr. Smith would really take a good look at who he chooses to repersent his dealership and do it with some pride.
As of this week I took ownership in my new BMW with a competitor and not only got the 5 Series for less but with impeccable service.
Lady
Malibu, California
U.S.A.
1 Updates & Rebuttals
Bmw Stinks
Calabasas,California,
U.S.A.
I knew I was not the only one SCAMMED by Bob Smith BMW, stay away from them
#2Consumer Suggestion
Tue, September 30, 2008
I will never buy from Bob Smith BMW or BMW again. In fact I would never buy BMW again period! I have purchased 4 BMW's from Bob Smith BMW in Calabasas California over the past 4 years. Beginning around 2003 I believe. All 4 vehicles were leased and were NEW. I had quality problems from the very first car.
So 2003 I leased the first set of 2 new BMW's from Bob Smith BMW and had problems from day one. I had quality and service problems from Bob Smith service department, which was run at that time by the daughter was nothing short of a scam!
Yet after turning in the 2 vehicles after the lease term was up, I decided to trust Bob Smith BMW AGAIN (based on promises from Matt Smith).
Plus the other auto manufacturers did not have anything decent to offer at that time.
So we went ahead and leased 2 more NEW, BMW's from Bob Smith BMW. And guess what more quality problems and more service problems from the dealer (Bob Smith BMW). To make things worst upon returning these last 2 cars to Bob Smith, he broke a promise to me they had BMW charge me $600.00 on return for one of the cars which was returned in PERFECT condition and with 7000 miles BELOW the allowable lease miles of 12,000.00 Basically I only put 5000 miles on the car and later that month BOB SMITH BMW had it on their lot for a hefty profit and advertised LOW MILES on the windshield! I tried to get help from BMW North America. They were just as bad as the dealer (Bob Smith BMW).
Moral of this story: Buy Lexus, Mercedes, Acura, ANYTHING but a BMW. I normally would have said do NOT buy only from Bob Smith BMW of Calabasas California. But in this case corporate BMW (BMW North America is what they call themselves) , is just as EVIL and scummy as Bob Smith BMW the dealer!