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  • Report:  #211187

Complaint Review: BOB TERRIO TERRIO AUTOMOTIVE

BOB TERRIO, TERRIO AUTOMOTIVE ripoff, OVERCHARGING, PRICE GOUGING WEST JORDAN Utah

  • Reported By:
    SOUTH JORDAN Utah
  • Submitted:
    Fri, September 15, 2006
  • Updated:
    Mon, December 17, 2007
  • BOB TERRIO, TERRIO AUTOMOTIVE
    1888 W 7800 S
    WEST JORDAN, Utah
    U.S.A.
  • Phone:
    801-566-9400
  • Category:

My concern is generated by first hand knowledge of what I believe to be unethical business practices-not unlawful, bur just plain wrong.

This shop charges $95.00 per hour for even the most minor repair. "Package Specials" are even more. Parts are marked up at 260%.

There is an 8% "shop supply" charge added to every repair job with only an inconspicuous sign explaining this. Normally, a customer is faced with this surprise when paying for the repair.

There are many reputable repair facilities that charge a fair price for their services. Unfortunately, Terrio Automotive just adds to the stereotype of the few rip-off artists in this business.

STAY AWAY FROM THIS BUSINESS!!!

A CONCERNED PROFESSIONAL
SOUTH JORDAN, Utah
U.S.A.

1 Updates & Rebuttals


Bob

West Jordan,
Utah,
U.S.A.

Response

#2REBUTTAL Owner of company

Sun, December 16, 2007

The report filed here is a report from an employee who was terminated from our company two day's before he generated the report.

Terrio Automotive is one of a very few Automotive Repair Facilities in Utah that are Certified by AAA and ASE BLUE SEAL.

We are proud of our company and our reputation.

Bob Terrio

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