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  • Report:  #400677

Complaint Review: Bobcat Company

Bobcat Company Engine falling out of slightly over 1 yr old Bobcat not covered by warranty Gwinner North Dakota

  • Reported By:
    Sumner Iowa
  • Submitted:
    Fri, December 12, 2008
  • Updated:
    Fri, December 12, 2008
  • Bobcat Company
    150 6th Street SE, PO Box 128
    Gwinner, North Dakota
    U.S.A.
  • Phone:
    800-743-4340
  • Category:

Brand new Bobcat arrived with throttle indicator upside down. Company would not/could not/did not fix.
Exhaust system kept falling off Bobcat and welded on by Bobcat dealer multiple times over first year of ownership.

At routine maintenance the cause of the exhaust problems was finally solved at a John Deere dealership. The engine was about to fall out and the vibrations were responsible for the perpetual exhaus system problems.
Bobcat would only cover a small portion of the repairs (reattaching the engine) because the machine was just over a year old and no longer under warranty and because the problem was not found at the Bobcat dealership.

Bobcat had plenty of time to find the problem (each time the exhaust system was reattached) but could not/did not. I guess that the engine should have fallen out on the ground here, which it almost did, and then Bobcat could have solved the problem. I expect though that it still would not have been covered.

Very unfriendly local Bobcat manager.

Sam
Sumner, Iowa
U.S.A.

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