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  • Report:  #711356

Complaint Review: Boca Beauty Academy TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Boca Beauty Academy licensed vocational school conferring diplomas in the fields of Electrolysis Paramedical Esthetician Cosmetology Skin Care Make-up & Skin Care Massage & Spa Therapy Nail Technology Full Specialist Make-up Artistry Permanent Make-up Microdermabrasion and Instructor Training. Boca Beauty Academy strongly encourages out-of-state as well as international applicants to visit our ca

  • Reported By:
    M. Scopel — Weston Florida United States of America
  • Submitted:
    Tue, March 29, 2011
  • Updated:
    Fri, May 27, 2016
  • Boca Beauty Academy TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Boca Beauty Academy licensed vocational school conferring diplomas in the fields of Electrolysis, Paramedical Esthetician, Cosmetology, Skin Care, Make-up & Skin Care, Massage & Spa Therapy, Nail Technology, Full Specialist, Make-up Artistry, Permanent Make-up, Microdermabrasion, and Instructor Training. Boca Beauty Academy strongly encourages out-of-state as well as international applicants to visit our ca
    7820 Glades Road, Suite 175
    Boca Raton, Florida
    United States of America
  • Phone:
    561-487-1191
  • Web:
  • Category:

ABOUT THE RIPOFF REPORT BELOW:


Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.


STATEMENT FROM BOCA BEAUTY ACADEMY:


School has never been under any state investigation whatsoever by the Cosmetology Board. This statement was 100% false and defamatory to our reputation. Unfortunately the author chose to remain anonymous and made no attempt to address their grievance with ownership or executive management despite my invitation on ROR for the author to contact me.


NOW TO THE ORIGINAL REPORT THAT WAS FILED


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I enrolled in Boca Raton Beauty School in August 2009 for the 2 courses....Electrolysis and Laser Hair Removal.  Spoke with Kysten Zeisig and she indicated that I would be completed with the 2 courses by the 2nd week of December 2010.  November 11 rolled around and I spoke with Chris Barry (Director of Admissions) as to when the Laser course would start....let me check and he pulled something up in his computer...oh, I don't have an assigned date??? Let me speak with your instructor and get back to you???  1 week later I spoke with my instructor and she indicated that I needed to speak to Chris....for  the next couple of weeks I would run into Chris and would ask the same question and his response "I will back to you!!!" NOTHING!!! I attempted to speak with Jessy Knight another admissions employee....he was going to get back to me too!! I finished by Electrolysis course and one more attempt spoke with Christine Gates...I will get back to you???  NOTHING!!!!
After further looking into the situation.....THEY WAIT UNTIL THEY HAVE ENOUGH STUDENTS AND THEN BOOK THE CLASS....THEY HAD A PENDING LAW SUIT REGARDING THE LAST LASER CLASS-INVOLVING AN INSTUCTOR PREFORMING A PROCEEDURE STRICKLY FOR AN MD....Do I really want to use the same school to get my training for laser?????  

My time was running out since I paid for an exam on Janurary 24 and needed the laser course training to write the exam....I found another school.

Off I went to lawyer....She took my statement and prepared a letter to Boca Beauty to be refunded for the laser course ONLY.  Amount of the refund equalled what I paid for the new school.

Jack Bragin owner of Boca Raton Beauty responded to my lawyer with the following  statement:
-We wait just before exam time to hold the class and I was being impaitent. Impaitent I was asking since November!!! Exam time was January 24....Next exam is April 4...NO LASER CLASS HAS BEEN TAUGHT WITHIN THESE 2 DATES!!! Now I keep in contact with other students and instructors....THEY CONFIRMED THAT NO CLASS HAS BEEN TAUGHT AS OF TODAY!!! My lawyer asked Mr. Bragin when the class will ever be taught....His response: we had a class in early February....NOT TRUE this is not even close to exam time dates AND comfirmed untrue by a student awaiting the same class!!!...My lawyer asked if I was notified as to the class in February....NO RESPONSE from Mr. Bragin!!!

DON'T EVEN GET ME STARTED ON THE COURSE READING MATERIALS PROVIDED!!! We where given a text book by the instructor....just put it under your bed...you DO NOT need to read it!!! As a result I needed to buy other reading materials for the class and later found out that information taught in class was incorrect!!!

This website is my next step in search of my refund. I will be writing to the Board of Education also and filing a claim in small claims court. 

If you are insearch of a school for Electrolysis/Laser use:
Medical and Aesthetic Institute in Miami.

3 Updates & Rebuttals


VIOLATED!

Deerfield,
Florida,
United States of America

NOT RESOLVED!

#4REBUTTAL Individual responds

Mon, February 27, 2012

I am still not happy with this school! They never compinsated me! They acted as they were me to claim this has been cleared up, but they have not!!!! SCAMMERS!!! UGH!!!


Integrity is our #1 Priority

boca raton,
Florida,
USA

Student Loves Us Again

#4REBUTTAL Owner of company

Tue, September 06, 2011

After meeting with the student/representatives- I was able to personally clarify any miscommunications.

We were able to rectify all outstanding issues and I am very happy to report our student was fully satisfied with the outcome.

As you can see - it now indicates that the Author has indicated the concerns have been resolved to her satisfaction. This is always our goal at Boca Beauty Acadmy- where the success and happiness of my studetns and graduates is my very top priority!!


M. Scopel

Weston,
Florida,
USA

Resolved

#4Author of original report

Thu, May 12, 2011

This complaint has been appropiately resolved by myself and Boca Beauty Academy on May 12, 2011.

Respond to this Report!