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  • Report:  #71549

Complaint Review: Body Of Change / LA Fitness

Body Of Change / LA Fitness Rip off, un-professional, poor business ethics, Atlanta Georgia

  • Reported By:
    Duluth Georgia
  • Submitted:
    Tue, November 11, 2003
  • Updated:
    Thu, November 13, 2003
  • Body Of Change / LA Fitness
    Atlanta, Georgia
    U.S.A.
  • Phone:
    800-233-8483
  • Category:

I purchased my wife several personal training sessions in July. I agreed to pay a down payment and two payments in Aug/Sept. I recieved my bank statement and I noticed BODY OF CHANGE had continued to debit my account through the month of October. I contacted Pro-Finanical Services and was told that I had signed the renewal box. I then reviewed my original contract, My contract confirmed that I had not signed the renewal section nor did I sign the orignal contract. I contacted Body of change again and informed the corporated office of this not only did they possess stank attitudes and they suggested that I contact an Attorney at which time, I asked for a faxed copy of the contract In which they had on file. I did receive the copy and indeed there was a signature in the proved space signed. BY WHOM I DO NOT KNOW!!!!!!!!!!!!!!!!!!!!!!!!!!

David
Duluth, Georgia
U.S.A.

5 Updates & Rebuttals


James Gabriele

Phoenix,
Arizona,
U.S.A.

we can satisfy your situation.

#6UPDATE Employee

Wed, November 12, 2003

Upon further investigation, it occured to me that you may have contacted Affiliated Acceptance Corp. by mistake, as they are just the company that handles our billing for us. Please contact me directly at 888-357-2474 so that we can satisfy your situation.

As always, we value your business.

Sincerely,

Executive Vice President


James Gabriele

Phoenix,
Arizona,
U.S.A.

we can satisfy your situation.

#6UPDATE Employee

Wed, November 12, 2003

Upon further investigation, it occured to me that you may have contacted Affiliated Acceptance Corp. by mistake, as they are just the company that handles our billing for us. Please contact me directly at 888-357-2474 so that we can satisfy your situation.

As always, we value your business.

Sincerely,

Executive Vice President


James Gabriele

Phoenix,
Arizona,
U.S.A.

we can satisfy your situation.

#6UPDATE Employee

Wed, November 12, 2003

Upon further investigation, it occured to me that you may have contacted Affiliated Acceptance Corp. by mistake, as they are just the company that handles our billing for us. Please contact me directly at 888-357-2474 so that we can satisfy your situation.

As always, we value your business.

Sincerely,

Executive Vice President


James Gabriele

Phoenix,
Arizona,
U.S.A.

we can satisfy your situation.

#6UPDATE Employee

Wed, November 12, 2003

Upon further investigation, it occured to me that you may have contacted Affiliated Acceptance Corp. by mistake, as they are just the company that handles our billing for us. Please contact me directly at 888-357-2474 so that we can satisfy your situation.

As always, we value your business.

Sincerely,

Executive Vice President


James Gabriele

Phoenix,
Arizona,
U.S.A.

PLEASE CONTACT US, This is not the way we conduct business

#6UPDATE Employee

Wed, November 12, 2003

Dave,

There has obviously been an unfortunate misunderstanding. This is the first that I have heard of your situation, and we would like the opportunity to make it right. This is not the way we conduct business. If there has been any wrong doing by one of our employees, then we need to know about it so that we can take the necessary steps to prevent this from occuring in the future.

Sincerely,

Executive Vice President

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