Complaint Review: Body Of Change - LA Fitness

My wife entered into a year long contract with Body of Change at LA Fitness. She had previously had a problem with a similar program at Gold's Gym, and was very careful in asking questions about termination of the contract. She was specifically told by not one but TWO people, the manager and her trainer, that if she moved to an area that did not have Body of Change, that the contract would be terminated.

Both people downplayed the contract and stated that it should be no problem to terminate the contract. Of course, I was transferred, and we are moving to an area that does not have Body of Change. And of course, the manager and the trainer don't remember the conversation with my wife.

The moral is obviously, READ THE CONTRACT, and don't believe/accept any verbal agreement or clarifications to the contract. They are there to sign you up, and that is about it.

To get out of the contract, I am writing a check for $696 (50% remaining balance) to get out of the contract. As you probably imagine, this is a somewhat painful check to write when you feel that you have been taken.

Michael
Alpharetta, Georgia
U.S.A.