Complaint Review: Nexiderm

We too were scammed by Nexiderm's Promotional 10-day Free Sample, with promises of youth and beauty, we filled out shipping information and accepted the surprise $5.95 shipping/handling charges.

At this point, we are still to stupid to know the real scam. 2-days later, a package arrives. In the package, is a jar of Nexiderm with NO PACKING SLIP. Over the next month, we stop using Nexiderm's crappy product and put the remaining contents under the sink in the back where all the other "crappy products" are stored.

30-Days Later, we receive another Jar of Nexiderm, but this time, there is a Bill, for $95.00. We call Nexiderm, thinking this is all a mistake. After several hours of waiting "on hold" and then being told we are WRONG and Nexidem is RIGHT, we sent the 2nd bottle back and we wait for Nexiderm to send the last $95 back. Takes Nexiderm 2-weeks to get a refund back to it's consumers. Of course, it's been 4 weeks and we have not recieved any refund.

This deception by Nexiderm has taught us a good lesson.

Steve
Conway, Arkansas
U.S.A.