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BOLAIYA CHENG SHUANGLIU reply@emailcsx.com I have also had same problem as others. Wrong wig, wrong color. No way to contact them Total scam company I saw their ad on face book ant thought it was safe I was so wrong Unknown Shuangliu District
I ordered a wig and chose the style and color. I contacted them on Sept 11th asking when Iwas going to receive the wig I ordered. Never heard back after contacting them a couple times. Received a wig Oct 8, 2018. I ordered a blonde wig and received a dark brown wig.
I again sent e mails Oct 8 Oct ( Oct 10. Never got anything back. Thats when I tried calling. Phone number bogis. E mailed a message on the e mail I had received from them Sept 11th confirming my order. Got nothing back from them . Did that 3 times. Then looked at Their e mail address and sent an e mail to that e mail address. 3 times. No response.
I then looked at the cards that were in the package they sent the wig. On how to return an item. Contact customer service reply@emailcsx.com. Wen I did that It came up with Ripoff report site. I trided calling the number and it is no good.
In the package there was also a special gift 20%off discount card whit a code OFF80 and a email www.xz-blue.com Got a shopping site for all kinds of items.
One item was a egg cooking cups that I had ordered. from a site called Noahscave > support@noahcave.com. I ordered this on Sept 1st and received a mail saying my order was being packed on Sept 4th. Never got that either.
On Oct 7 I sent them an e mail asking when I was going to receive this order. on Oct 8th I gor e mail saying my order is being packed. That Apoligies for late reply They shipped order and it was lost I said I wanted to cancel order. and that I would like a confirmation on this cancellation.
So far have not gotten anything back.
Maybe this company has something to do with the wigs since they had their discount card in the package.