Bonneville And Sons Chrysler/Jeep Worst Customer Service in Town! Manchester New Hampshire
I went to Bonneville and Sons in Manchester following an ad in paper. I bought a 2006 dodge caravan that turned out to be a lemon, after several returns, the manager/owner told me never to come back on lot or he would call authorities because I yelled at cusomter service for lying and ignoring my requests. Now I am not allowed on lot for speaking my mind because they cannot fix the car!
Thier soloution is to get rid of me! I got ripped off on vehice, lied too and now they mail me coupons for service but i am not allowed to go there because they said other cusomters might hear me!
I am a mom of 3 children with a lemon of a car, 400.00 a month payments at a huge interest rate and I am 8,000 in the negative with this van because of lemon situation.
If you buy a car from them, and it has problems, they will not stand in back of you! I am amzed they take your money and throw you off the lot! Then they lie. Please stay away from this dealer.
Cyndy
londonderry, New Hampshire
U.S.A.
2 Updates & Rebuttals
Cyndy
londonderry,New Hampshire,
U.S.A.
DO NOT shop at Boneville SONS MANCHESTER
#3Author of original report
Wed, April 25, 2012
I originally wrote to tell my side of a story in which I purchased a NEW vehicle with a warranty from this dealer. It was a lemon from the first week, I have stacks of paperwork and lawyers to prove it. They simply would not stand in back of vehicle. They threw me off the lot because they were tired of my weekly visits, lights broke, brakes defective,bad tires, pulled to the right, wiper system gone the first year etc, etc. I drove on defective tired for 3 years before Chrysler and Bonneville would admit the tires bands were no good. So the person who responded to my e-mail, I am on my 5th brand new car from a great dealer, a low interest rate and great service. You are one class act to accuse me of bad credit and being crazy. You drive out your 3 kids in that van for 4 years and tell me then what you think. Oh and also, the car I traded in, never late on a payment but Bonneville never paid the car off in time and so for 3 months my credit report read 3 late payments on a car I never owned!!! TRUST me, last place you want to go! So MR. Car DEALER, you must own Bonneville to make the statements you made. I can tell. AUTOFAIR MANCHESTER ROCKS!!
Bob
United States of Americabad credit crazy lady
#3General Comment
Wed, April 25, 2012
I have worked in the car industry and it sounds to me like you received a high payment and interest rate due to very poor credit which means you don't pay your bills. Furthermore, you bought a used van and should have purchased a warranty. Dealerships don't build the vehicles, they just sell them. Also, if you were verbally abusive to staff then the dealership acted appropriately when asking you not to return.