Complaint Review: Booking.com

Rented an Apartment in South Beach Miami for Myself and Two Friends. I took a Taxi for an hour and when I arrived the owners Mother who barely spoke English showed me a room and said this is your room. On the website I rented the entire apartment and they decided to rent the other two rooms to other people. They never listed this was a room for rent it was listed as an apartment for rent on the first floor with a swimming pool. When I called to complain the Supervisor was laughing like it was a joke and did nothing to help me. The place was trashed and three grown men are not going to share a queen size bed.

This is a joke and this company is a complete fraud. Do not use them I am filing a complaint with the BBB and suing them for fraud and emotional stress. Not in small claims court Potentially a class action suit. I’m the Architect that took down Wells Fargo costing them Billions of Dollars. This I am taking Personally and I fell sorry for what comes next.