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  • Report:  #1147195

Complaint Review: Booking.com

Booking.com Overcharges for room cancllation Internet

  • Reported By:
    John — Miami Florida
  • Submitted:
    Fri, May 16, 2014
  • Updated:
    Fri, May 16, 2014

DO NOT BOOK HOTEL ROOMS USING THIS SERVICE!

Booking.com charges the full amount of the room for cancellation or no show. Users of this site should be aware that this is their policy. The hotels they represent often charge nothing for a cancellation. Even though the reservation I cancelled was three months in the future, Booking.com charged me the full price of the room.  This is rip off.. They do nothing but make the reservation as a go between. Book directly with any Inn or Hotel that uses this service by calling the hotel directly.

 

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