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  • Report:  #688113

Complaint Review: Booking.com

Booking.com unlawful charges Amsterdam , Internet

  • Reported By:
    Yuri — Frisco Texas United States of America
  • Submitted:
    Fri, January 28, 2011
  • Updated:
    Fri, January 28, 2011
  • Booking.com
    Weteringschans 28,Amsterdam , Netherlands
    Internet
    United States of America
  • Phone:
  • Category:

Have made reservation for in-suite roomin hotel in Cambridge, UK (Ashtree Guesthouse). Gave debit card information to Booking.com. Received conformation. When arrived ihotel did not have hotel room with working shower. I did not agree to stay in that room.Had to find another hotel, more expensive and convinient than I need. After arriving back to uSA found unlawul charge on me checking account. Booking.com costumer service admitted that hotel did not honortheir reservation. No refund has been issued.

 

 

 

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