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  • Report:  #904825

Complaint Review: Books A Million

Books A Million My family was subscribed to 4 magazines without approval Merrillville, Indiana

  • Reported By:
    Anonymous — Anonymous Florida United States of America
  • Submitted:
    Sat, June 30, 2012
  • Updated:
    Tue, July 03, 2012
  • Books A Million
    Southlake Mall
    Merrillville, Indiana
    United States of America
  • Phone:
    219-769-2692
  • Category:

Agreed to the discount card at Books A Million and was subscribed to 4 magazines. My concern is that debit card information may have been illegally been provided to Synapse since debit was the form of payment used to purchase a book. Apparently, this automated # will allow anybody to cancel their subscriptions with out being charged (unless that person received a post card in the mail)...800-353-7034.

1 Updates & Rebuttals


BAM Customer Support

United States of America

Books A Million

#2UPDATE Employee

Tue, July 03, 2012

Books A Million offers our customers the opportunity to join our free Magazine Trial of selected titles as part of the transaction process when checking out at the register.  It would have been accepted and signed up for at the same time as your credit card transaction was processed.  A second receipt prints requiring your signature authorizing BAM to fulfill yoiur magazine choices through the Magazine Rewards Center. 
 
Please feel free to contact us at support@booksamillion.com if you have any other questions.

BAM Customer Support

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