Complaint Review: Bookspan D.b.a. Black Expressions

This rogue company has been trying to make me pay for books that I did not order for quite sometime now. I sent this company a letter stating that I wish to cancel my membership with their company. Shortly after I sent the aforementioned letter, I received a post card stating that I CAN NOT cancel my membership
and I had to order more books.

Thereafter, I received some books that I did not request. All consumers beware of this company, they try to force people to remain members of the company and
purchase books. I filed a Better Business Bureau complaint against the aforesaid company and since company is a BBB member, they received clandestine support from the the so-called BETTER BUSINESS BUREAU.

Actually, I filed a complaint twice with the BBB against this company and the BETTER BUSINESS BUREAU in Lancaster, PA did not respond to the first complaint written. I do not see how any business can FORCE a person to remain a member and continue to buy books from them. They are currently trying to collect $39.98 for books I did not want and an additional amount of $34.20 for books I supposedly agreed to buy at a future date through a collection agency named Penn Credit Corporation located in Harrisburg, PA. Bookspan and its Vice President Kevin Goldman are crooked!

Karl
Hopkins, Minnesota
U.S.A.