Complaint Review: Boost Mobile

I switched to Boost Mobile from MetroPCS on June 25 2014 it was the biggest mistake I have made so far . I selected a Kyocera Hydro Edge phone as my phone because the phone was free after I paid the bill in which i did . I was told that the phone was activated and would be  availabe to use within an hour. I could not use the phone at all that day and had to go back to the store and see what was the problem they reassured me it was not their fault. The phone finally started working that day but immediately began cutting off without warning  losing signal and dropping calls at an alarming rate. I called the Customer Care number and spoke to a representative who told me that the towers were down in my area which sounded crazt seeing that my wifes phone worked perfectly.The next day I visited the Boost Mobile Corporate store and called Customer Care while standing in the store put it on speakerphone and told the Store Rep what they were going to say  and not surprisingly they said it was the towers in my area and that i needed to send the phone to Kyocera . They don't care about nothing but getting your money whether your phone is working or not this is a ripoff and should be terminated as a phone company !!!