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  • Report:  #1362350

Complaint Review: Boost Mobile

Boost Mobile Nathan Nationwide

  • Reported By:
    Tina — Clinton South Carolina USA
  • Submitted:
    Fri, March 17, 2017
  • Updated:
    Fri, March 17, 2017

 Back in january we paid boost mobile with my husbands debit card thru his bank . some how 2 payments were taken out so they sen one back to his account no problem. Feb payment was made to my account with my debit card and bank no problem. March 9th I paid 4 days early to reset my account and wifi and my phone was suspended and cut off. I can't even log in to see any information to my Boost Mobile account .. tried to log in again this morning now saying I reported my phone lst or stolen neither of which I did. Been trying to resolve repeatedly on the phone with no avail. They are saying it's because there was a charge back in January but I have since seen other errors on their part and last night they are saying I need to make a payment which I have already made on march 9 and checked with my bank and Boost Mobile did get their money on the 9 th . Spoke to someone by the name of Nathan on the 9th.

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